1. SmartAssBill's Avatar
    my phone will not carrier unlock. it is TMO branded. called them and said everything looks good on their end. i try the app to unlock device and it does not work.

    anyone else have issues?
    03-01-2019 08:16 AM
  2. Scott337's Avatar
    Quite a few posts about this on the Moto Forum, specifically the T Mobile model. Hers one worth reading.

    https://forums.lenovo.com/t5/Moto-Z-...e/td-p/4116775
    03-01-2019 08:47 AM
  3. cjreyes666's Avatar
    my phone will not carrier unlock. it is TMO branded. called them and said everything looks good on their end. i try the app to unlock device and it does not work.

    anyone else have issues?
    T-Mobile is the only ones that can unlock the phone. It is going to be a pain in the rear to deal with, but call them during business hours and escalate to higher tech tiers.
    Scott337 likes this.
    03-02-2019 01:44 PM

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