1. tengku syahputra's Avatar
    Dear all
    I got problem while replying text thru sms text the error code is 96
    Any solution for this
    Thanks for assistance guys

    Regards

    Tengku Syahputra
    Attached Thumbnails Error code 96 while texting message-screenshot_20171208-100246.jpg  
    12-09-2017 01:04 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Have you already asked your carrier about this? Does this happen with all texts you try to send, or only to certain contacts?
    tengku syahputra likes this.
    12-09-2017 01:48 AM
  3. tengku syahputra's Avatar
    it's happened to all text but working where I switched device to another device any help regarding this issue
    12-10-2017 02:19 PM
  4. B. Diddy's Avatar
    I'm not sure if this is available, but try using the #*#4636 #*#* dialer code, and see if the subsequent menu has an SMS Messaging Center code. If so, make sure it's correct for Indosat: https://indosatooredoo.com/en/person.../faq-messaging
    tengku syahputra likes this.
    12-10-2017 05:30 PM
  5. tengku syahputra's Avatar
    ok thanks for advice but still error while I'm update those number and update error still shown
    12-10-2017 11:33 PM
  6. tengku syahputra's Avatar
    how can I post the attachment here
    12-10-2017 11:34 PM
  7. tengku syahputra's Avatar
    I'm not sure if this is available, but try using the #*#4636 #*#* dialer code, and see if the subsequent menu has an SMS Messaging Center code. If so, make sure it's correct for Indosat: https://indosatooredoo.com/en/person.../faq-messaging
    I do it as your guide but here the result
    Attached Thumbnails Error code 96 while texting message-9492.jpg  
    12-10-2017 11:38 PM
  8. B. Diddy's Avatar
    I was hoping it might help, but it looks like not all phones give you the option to change the SMS Message Center number.

    Have you already asked Indosat about this?
    12-11-2017 11:05 AM
  9. tengku syahputra's Avatar
    yes I do they said just restart the cellphone and made sure the text center message +62816124 for matrix and mentari
    12-11-2017 11:13 AM
  10. tengku syahputra's Avatar
    But the result still same always error 96 shown on cellphone.
    So I can't install Mobil banking here etc coz they need sms for verification and otp
    12-11-2017 11:14 AM
  11. B. Diddy's Avatar
    Can you clarify -- if you swap that SIM into another phone, it works ok?
    12-12-2017 04:54 PM
  12. tengku syahputra's Avatar
    Both sim provider look same can't send sms either
    12-12-2017 06:17 PM
  13. B. Diddy's Avatar
    You're saying that no matter which SIM you insert into the Z2 Play, you still get the error 96?

    Have you already tried wiping the cache partition? MOTOROLA Moto Z2 Play - Recovery Mode - HardReset.info
    12-12-2017 11:01 PM
  14. tengku syahputra's Avatar
    Yup what ever sim inside this phone while texting or replying text will shown error 96

    Btw if i resetting the device by your advice it will be deleting all data on phone
    12-12-2017 11:19 PM
  15. B. Diddy's Avatar
    The link was for wiping the cache partition -- this won't affect your personal data. Just make sure you select Wipe Cache Partition in the Recovery Menu, not Wipe Data.
    12-13-2017 11:02 PM
  16. tengku syahputra's Avatar
    I do this but still won't worked
    12-16-2017 04:07 PM
  17. B. Diddy's Avatar
    I'm afraid I'm out of ideas. Have you ever been successful sending a text with the Z2 Play, or has it always been like this?
    12-18-2017 10:48 AM

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