1. tengku syahputra's Avatar
    Dear all
    I just bought around a week the Z2play but this problem comes up just aware.
    For the first I thought my card was broken but actually coming from slot sim1
    Here the detail
    What ever sim put on sim1 slot won't receiving voice call
    Can't make a call
    While we call the sim1 number from other phone it's call saound but actually the Z2play won't ringing.
    And the sim1 only worked on 4g and not other band
    Any one of you happen just like this
    Just give me the guidance
    Thanks for assistant
    12-16-2017 03:12 PM
  2. B. Diddy's Avatar
    What's the exact model number of the phone, and which carrier is the SIM from?
    12-18-2017 01:07 PM
  3. tengku syahputra's Avatar
    It's moto Z2play
    Its solved by SC (service Center) motorolla / lenovo
    Thanks for advice
    B. Diddy likes this.
    12-18-2017 02:01 PM
  4. rlstapp's Avatar
    It's moto Z2play
    Its solved by SC (service Center) motorolla / lenovo
    Thanks for advice
    right

    How did the SC resolve this problem? I have the same problem. I have an AT&T sim and TIM sim. No voice calling with sin 1. It doesn't matter which sim is in sim 1 or if there is only one sin in sim 1. There must be a code that can be entered to activate voice calling on sim 1
    07-11-2018 02:20 AM

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