1. Android Central Question's Avatar
    Dropped from about one foot, the phone now has a black haze over it can't see home screen. I had it in an otterbox case and a glass screen protector. Any words of wisdom other than don't drop your phone! Amazed that a drop from such a short distance would cause such damage. Went back to Verizon and they said nothing they could do.
    06-27-2018 01:11 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Ouch, that's a bummer. Maybe a connection just got jarred loose -- bring it to a repair shop and see if there's a quick fix.
    06-28-2018 01:25 PM
  3. recumbentbob's Avatar
    Bummer I've dropped mine from 3 feet on to concrete numerous times with just a bumper on it with no damage at all.
    06-29-2018 07:14 AM
  4. ratsttam's Avatar
    Might also be worth a shot to reach out to Otterbox. I don't know if they're cases offer any financial protection against damage that the case "should" have prevented. Otherwise, as mentioned above, see if a repair place can take it apart and see what failed.
    06-29-2018 10:21 AM
  5. J Dubbs's Avatar
    It's hard to believe with all that protection that a 1 foot fall could cause that kind of problem. I guess that's the downside of owning a super thin phone :-(
    07-24-2018 07:45 AM

Similar Threads

  1. Why does my crash when I open snapchat while spotify is playing?
    By licorso1 in forum Google Pixel 2 & Pixel 2 XL
    Replies: 7
    Last Post: 08-16-2018, 12:41 PM
  2. Why does my tablet shown Google play has stopped working
    By jason william1 in forum Ask a Question
    Replies: 7
    Last Post: 07-05-2018, 02:10 PM
  3. How do I make a music video play in Samsung s6 music?
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 07-04-2018, 07:31 PM
  4. Google play not filling to whole screen
    By Darth studious 71 in forum Android Apps
    Replies: 3
    Last Post: 06-30-2018, 06:18 AM
  5. Moto 360 stopped being able to make phone calls via voice
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 06-27-2018, 06:30 AM
LINK TO POST COPIED TO CLIPBOARD