1. AC Question's Avatar
    dial pad icon cannot be found anywhere. Was told a factory reset would solve the problem. Dial pad does show up in voicemail and can't call out from there
    05-16-2015 12:29 PM
  2. srkmagnus's Avatar
    dial pad icon cannot be found anywhere. Was told a factory reset would solve the problem. Dial pad does show up in voicemail and can't call out from there
    Before a factory reset, try going into system settings > applications > sort by all > dialer. Clear cache and see if that helps.

    If it doesn't, then a factory reset can be performed from system settings > security. Be sure to back and sync all your data before you factory reset.
    05-16-2015 12:59 PM

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