Droid 2 Visual Voice Mail Only Shows Numbers, Not Names?

[Freshy]

Please help!

After the latest GB update, the Visual Voicemail app works, but only shows the callers NUMBER, not their NAME. Caller ID and other contacts related apps are working just fine, though.

I've spent a good hour searching for the solution, but no luck.

 

[jdbower]

Any reason why you're using VV instead of Google Voice? The transcription generally means I don't need to check the voicemail and it syncs to my Google Contact information. Being free doesn't hurt, either

 

[Freshy]

Any reason why you're using VV instead of Google Voice? The transcription generally means I don't need to check the voicemail and it syncs to my Google Contact information. Being free doesn't hurt, either

It's my wife's phone, she's had the number forever and won't change it, and really isn't technical and wants everything to just work and be basic.

Soooo....anybody PLEASE able to help me fix this issue. We can't be the only one. Thanks.

 

[jdbower]

Wish I could help with the VV issue, but with Google Voice you don't need to change your number to get basic voicemail functions, you just need to set up call forwarding (a one-time process). If that's an option I'd be happy to walk you through the process.

 

[Freshy]

I appreciate it, but honestly, she's just a stock-only type of gal.

But perhaps I should set it up on my T-Bolt? I have a Google Voice number already, guess I've just been too intimidated to try and set it up.

 

[markm]

Freshy -- I was hesitant also, but went ahead and gave it a try figuring I'd be able to figure out how to switch it back if I needed to. I like it so much, I've now have switched my work voicemail over also. The transcription service can be a tad humorous when it guesses, but I do like the ease and haven't had to dial my voicemail since.