Cheek dialing.

[kach474]

Anyone else have this issue. My mother inlaw has the droid 4 and has been having an issue while she is talking on the phone her cheek with dial numbers and at one time called someone else will in the middle of another. She took it back to Verizon and they gave her another phone but provided no answer as to the problem. I checked other threads but haven't seen anyone else mention it. She is having the same problem with the second phone.

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[Kmcferrin]

Umm...I know it doesn't sound helpful, but is she smooshing her face against the phone? Once she gets a call on the line, she can tap the power button to lock the phone, preventing the dialpad from working accidentally.

The only issue I have like this is when playing back voicemails with Google Voice, my cheek sometimes pauses the recording.

 

[kach474]

Not sure. I'll have her try that. Thanks.

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[silverfang77]

Isn't the proximity sensor supposed to turn the screen off while a person is talking on the phone?

 

[Kmcferrin]

Isn't the proximity sensor supposed to turn the screen off while a person is talking on the phone?

Yes, but apparently Google Voice doesn't honor that.