How do I remove a virus and regain access to/use of my Motorola Droid 4?

A

AC Question

Last night, my phone was hacked by the "Cyber Police" virus, demanding that I pay a fine in the form of a $100 iTunes gift card before my phone can be "unlocked". I've tried turning the phone off and on; I've also tried letting the battery run out and then recharging the battery before turning the phone back on. Nothing I've tried has worked. How can I regain access to my phone and wipe out this virus?
 

Golfdriver97

Trusted Member Team Leader
Moderator
Dec 4, 2012
35,367
113
63
Visit site
Welcome to the forums. Where are you seeing this message? Just in the browser? Try clearing the data for the browser and see if that helps.
 

Trending Posts

Forum statistics

Threads
943,103
Messages
6,917,290
Members
3,158,820
Latest member
chuckm