1. AC Question's Avatar
    Last night, my phone was hacked by the "Cyber Police" virus, demanding that I pay a fine in the form of a $100 iTunes gift card before my phone can be "unlocked". I've tried turning the phone off and on; I've also tried letting the battery run out and then recharging the battery before turning the phone back on. Nothing I've tried has worked. How can I regain access to my phone and wipe out this virus?
    01-16-2016 08:45 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. Where are you seeing this message? Just in the browser? Try clearing the data for the browser and see if that helps.
    Laura Knotek likes this.
    01-16-2016 09:12 AM

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