Seriously?!
I talked to them on the phone and they said even 1 day out of the 14 day and you're screwed. I bought the first one on the 20th from a store. I wonder if I should call them. Thisis what pisses me off about Verizon. The policy changes from one person to the next.
I got our Maxxes (Maxxi? Maxxae?) during the "keep unlimited glitch weekend." I might go check with our rep who sold us the phones, since we are within 30 days, but I would worry about kicking us out of the unlimited data.
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You got lucky. I called customer service and was told that because I purchased the phone in store that I couldn't get the credit. Even though I got the phone a week ago. Because in store the price is still the same. So they said I could return the phone in store, pay the $35 restocking fee, then order online. That's too much to be without a phone for days.
Posted via Android Central App