10-25-2013 03:54 AM
59 123
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  1. cmdr430's Avatar
    Glitch?
    skatergirl and KirkGeis like this.
    10-17-2013 11:48 AM
  2. Douglas Griffis's Avatar
    I just logged in there a few minutes ago myself...
    199 on contract, 20 a month on EDGE.
    All the prices appeared to have gone down.

    the G2 is listed at 149 on contract. The Droid Ultra is 99 on contract.
    10-17-2013 11:53 AM
  3. mrhac's Avatar
    I would also like to know if a glitch. I know on contract it dropped to $199.

    Posted via Android Central App
    10-17-2013 11:53 AM
  4. skatergirl's Avatar
    Thanks for the heads up. Just added a second Maxx onto my account 10 days ago. I am going to get $100 back from Verizon since I am still within 14 days.
    10-17-2013 01:23 PM
  5. skatergirl's Avatar
    I called Verizon. I was told I have to go back to a store since it was purchased at a store and I would get $100 credit. The rep told me it was up to 30 days. I won't be able to get it on my phone since I am beyond 30 days but I can on his phone.
    10-17-2013 01:50 PM
  6. redddog's Avatar
    Seriously?!

    I talked to them on the phone and they said even 1 day out of the 14 day and you're screwed. I bought the first one on the 20th from a store. I wonder if I should call them. Thisis what pisses me off about Verizon. The policy changes from one person to the next.
    skatergirl likes this.
    10-17-2013 01:57 PM
  7. skatergirl's Avatar
    Seriously?!

    I talked to them on the phone and they said even 1 day out of the 14 day and you're screwed. I bought the first one on the 20th from a store. I wonder if I should call them. Thisis what pisses me off about Verizon. The policy changes from one person to the next.
    I totally agree with you and I don't trust them either, so I am getting in there within the 14 days.
    10-17-2013 02:27 PM
  8. djousma's Avatar
    Just got the credit too. I purchased all three (Maxx, Ultra, and Mini) in the last 3 weeks(was outside the 14 day window on all three), was told I qualified for the 30-day price guarantee. Not sure what about me qualifies, maybe my State(michigan) has a mandate, not sure. I did purchase from company store, not a franchise. Anyway $250 credit is handy.

    Sorry Redddog, saw your post over on the moto site too. That is frustrating.
    skatergirl likes this.
    10-17-2013 02:44 PM
  9. redddog's Avatar
    No problem DJ.

    Just talked to the Verizon Company store where I bought mine. Same crap. Ain't NO WAY. Same story. I told him I wanted to use my 30 day window to get a credit to my account and that the 800 number told me that I couldn't outside of the 14 day window. He said "well that's not right. Geez the people you get on the phone." Put me on hold, came back and said beat it. Can't help yuou outside of 14 days. When I asked about the crap he was spewing before, he said "oh, it's 30 days for business accts. Not personal accts. everyone I've talked to has called anyone who DID get a credit a liar. Not a paraphrase.

    Whatever. I'm done begging 23 year old dropouts for $100. Freaking demeaning.
    10-17-2013 03:01 PM
  10. like2angle's Avatar
    I just did and online chat with a sales rep:

    You: is there a price guarnatee on new phones?

    Jenn: May I ask what you mean?

    You: like if the price drops 5 days after you purchase

    Jenn: No problem, you do have 7 days to have the sale price "difference" credited back to you.

    You: but it has to be within 7 days of purchase

    Jenn: Correct.

    I am 29 days since activation...
    10-17-2013 03:07 PM
  11. raichur0xx0rz's Avatar
    I would keep trying and try to get another rep on the phone to see if they can do it for you. Too bad I got mine on release... It's quite annoying that they dropped the price after only a couple months. If it was like, 5-6 months later, I'd probably be okay with it, but just two months is a bit too quick.
    10-17-2013 03:58 PM
  12. 18t's Avatar
    Verizon announced a price reduction on the three droids today. 199, 99, 49

    Posted via Android Central App
    Ry likes this.
    10-17-2013 05:22 PM
  13. Unobtanium's Avatar
    I got our Maxxes (Maxxi? Maxxae?) during the "keep unlimited glitch weekend." I might go check with our rep who sold us the phones, since we are within 30 days, but I would worry about kicking us out of the unlimited data.

    Posted via Android Central App
    10-17-2013 08:42 PM
  14. YAYTech's Avatar
    I got our Maxxes (Maxxi? Maxxae?) during the "keep unlimited glitch weekend." I might go check with our rep who sold us the phones, since we are within 30 days, but I would worry about kicking us out of the unlimited data.

    Posted via Android Central App
    I think you're pretty safe, as a price adjustment on the phone shouldn't have anything to do with the contract. I would make it clear that you are concerned that it not affect the contract first, though.
    10-17-2013 10:09 PM
  15. KirkGeis's Avatar
    Just called Verizon. I said I was calling about a credit for the Maxx under the 30 day price guarantee. 5 minutes later the credit was posted to my account. Purchased at a corporate store on 9/19.

    Sent from my XT1080 using Tapatalk
    10-18-2013 08:55 AM
  16. redddog's Avatar
    My head is about to explode.

    10-18-2013 09:12 AM
  17. INGrep's Avatar
    You got lucky. I called customer service and was told that because I purchased the phone in store that I couldn't get the credit. Even though I got the phone a week ago. Because in store the price is still the same. So they said I could return the phone in store, pay the $35 restocking fee, then order online. That's too much to be without a phone for days.

    Posted via Android Central App
    10-18-2013 09:13 AM
  18. BlueLions81's Avatar
    You got lucky. I called customer service and was told that because I purchased the phone in store that I couldn't get the credit. Even though I got the phone a week ago. Because in store the price is still the same. So they said I could return the phone in store, pay the $35 restocking fee, then order online. That's too much to be without a phone for days.

    Posted via Android Central App
    Really? So the price in the store is still $299? That stinks. I was just going to go there to buy one. I'll go check anyways.

    Something similar happened with my Droid Bionic. They tried to pull the $35 restocking fee thing on me, but in the end I said I didn't want to switch the phone and they gave me the $50 credit.

    I would keep checking back every day. They'll eventually drop the price in the store.
    10-18-2013 09:19 AM
  19. spazc's Avatar
    I went into my store yesterday. They tried to adjust the price ( they were showing 199/499 in store) and the system wouldn't let me them do it yet. They are supposed to give me a call this morning once I've been credited.
    10-18-2013 09:23 AM
  20. INGrep's Avatar
    Hopefully the pricing changes in store this weekend so I can get the credit. I'm well within the 14 day return period.

    Posted via Android Central App
    10-18-2013 09:26 AM
  21. redddog's Avatar
    I have tried like crazy to get a credit and they have ALL held the company line like their lives depended on it. They all said that the system wouldn't even allow it and that anyone reporting a credit outside of the 14 day period is flat-out lying. This is after 4 seperate attempts featuring at least 3 management escalations each both at local stores (where I purchased on 9/23) and at the 800 (where I purchased a replacement on 9/27).

    Maybe I've been flagged as a problem customer or something.
    10-18-2013 09:32 AM
  22. BlueLions81's Avatar
    I went in and checked and the price in the store is still $299. They looked at me funny when I said it was $199 on the website. They said the price wasn't changing any time soon.

    I guess I'd have to order it online to get that price. Do you have to pay for shipping and handling too?
    10-18-2013 10:01 AM
  23. Deron Baker's Avatar
    I quite literally jumped out of bed when I read this. I used the VZWDEAL promo code. It didn't lower the price but appeared to give me a free activation (waived the upgrade fee). But then my contract is up in November so that may not apply to everyone.

    I bought it outright. for 500$ it was worth it, IMO.

    Sent from Droid Razr MAXX HD
    10-18-2013 10:25 AM
  24. KirkGeis's Avatar
    Rep said he didn't get any calls about this. He said he just had to punch in some codes and that was it.

    Sent from my XT1080 using Tapatalk
    10-18-2013 10:36 AM
  25. INGrep's Avatar
    Was that customer service or the store you purchased from?

    Posted via Android Central App
    10-18-2013 12:03 PM
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