Recovery mode

[Sandman333]

How do I get into recovery mode? I'm in a boot loop and need to try to FDR. The powered-off alternate method at verizon does not work: Hard Reset - DROID Mini / DROID Ultra / DROID Maxx by Motorola

 

[Sandman333]

Press and hold the Volume down button, while holding the Volume down button press the Power button and hold both buttons for three to five seconds then release both buttons.

From the Boot Mode Selection Menu screen, press the Volume down key to highlight Recovery then press the Volume Up key.

From the Android triage screen (Android figure with an exclamation point), press and hold the Volume up key, while holding the Volume up key press and release the Power button then release all keys.

I never get to the triangle screen. It just boots into the normal OS. No surprise the Verizon directions are wrong.

 

[B. Diddy]

How about the steps from Motorola? https://motorola-global-portal.cust..._id/93895/p/30,6720,8697/kw/cache/action/auth

 

[Sandman333]

Those are the same directions as Verizon. They don't work. I press the volume up key once recovery is selected, and it just boots into the normal OS. Then it goes back into a boot loop.

 

[B. Diddy]

Oh, sorry about that. I confess that I didn't closely compare the two.

Posted via Android Central App

 

[B. Diddy]

That screen specifically instructs you to press Volume Up to select, right? Pressing Power doesn't do anything to select an option, does it?

Posted via Android Central App

 

[Sandman333]

Power actually shuts it off again. Yes, Volume Up is what you use to select (just like on the RAZR). Unfortunately, it doesn't work. It just boots the phone normally, and then it goes right back into boot loop. I'm within my 14 days, so I'll exchange the phone at the Verizon store tomorrow. Back on my RAZR for the night.... ugh...

 

[B. Diddy]

Dangit, you don't have very good luck with Droids, do you?

Posted via Android Central App

 

[Sandman333]

Unfortunately, no. It's partially my fault, trying to get root on 4.4. Unfortunately, half the information needed to accomplish this is missing from the online instructions. I had to find it through trial and error. That likely introduced errors into the phone, which is why it's now in a boot loop after trying to update. Oh well, new phone tomorrow morning and I'll forget the root access. I'm not going through all that BS again.

 

[perkdog65]

I knew this was coming!

Sent from my XT1080 using AC Forums mobile app

 

[doogald]

You're doing it right, I'm sure, but I think you're not seeing recovery because it wasn't updated when you installed the ota. That's what happened to some people on the first kitkat ota in December. You just don't have a recovery to go to.

I think it's time to read up on House of Moto... As long as you can get the phone into Fastboot, it should be all set. If recovery didn't install, you should be able to go back to 12.15.15 (4.2.2). If that doesn't work you're probably going to have to do KitKat without root.

 

[Sandman333]

I knew this was coming!

Sent from my XT1080 using AC Forums mobile app

Haha, I got a lot further than I thought I would....

You've got to admit, I made a hell of an effort.

 

[Sandman333]

You're doing it right, I'm sure, but I think you're not seeing recovery because it wasn't updated when you installed the ota. That's what happened to some people on the first kitkat ota in December. You just don't have a recovery to go to.

I think it's time to read up on House of Moto... As long as you can get the phone into Fastboot, it should be all set. If recovery didn't install, you should be able to go back to 12.15.15 (4.2.2). If that doesn't work you're probably going to have to do KitKat without root.

I'm not sure what you mean. I can get into the screen where I can choose recovery, but when choosing it, it just boots into the normal phone instead of recovery, and then bootloop continues. It says "Fastboot reason: button pressed" at the bottom. I CANNOT get into recovery to do a FDR outside the operating system, and the phone only stays in the operating system for 10 -15 seconds before rebooting...

 

[Sandman333]

Do you mean this?

[GUIDE] House of Moto - xda-developers

Lol, I'll probablly just screw it up worse than it is now...

Nah, I don't have hours and hours to figure all of that out. I'm going to bed. New phone in the morning....

 

[doogald]

I'm not sure what you mean. I can get into the screen where I can choose recovery, but when choosing it, it just boots into the normal phone instead of recovery, and then bootloop continues. It says "Fastboot reason: button pressed" at the bottom. I CANNOT get into recovery to do a FDR outside the operating system, and the phone only stays in the operating system for 10 -15 seconds before rebooting...

Right. when you try to start Recovery with the proper button press, it can't start. Recovery was not installed properly to the phone with the KitKat update (it's the first step) and recovery is what is used to complete the rest of the installation, so your phone is soft bricked.

It's recoverable with fastboot commands, or you can use the automated House of Moto.

 

[Sandman333]

Well, I was within my 14 day return period, so I just went and exchanged it. I'm not taking the chance again. KK is downloading on the new phone now and I'll be installing it soon after. I'm sure there are a lot of people that have no problem following those instructions. Those people know a hell of a lot more about all of this stuff than I do. For the lay person, IMHO, it's almost guaranteed that you will brick your phone. There is just that much info missing.

 

[hornbroo]

The reboot is caused by waiting too long to press volume up. It must be done IMMEDIATELY after selecting recovery.

 

[Sandman333]

I did. It still just booted into the boot loop. I'm on KK now so there is no going back. Done messing with it. Not worth the hassle.

 

[Tom Gould]

Is there a way to access the bootloader if the volume keys are broken and will I be able to use it with no volume keys ???