1. comptech520's Avatar

    I'm running 4.2.2, rooted. I have an Otterbox and dropped my phone on the corner of the case.

    The phone was not directly impacted.

    The phone will not boot up. When I plug in the charger, only the Yellow Motorola icon loops on and off. I can get to the boot window by pressing power down, but the boot loop continues.

    I tried a soft reset too with no luck.

    It will only attempt to boot when plugged in.

    Any ideas on this?

    05-22-2014 02:04 PM
  2. perkdog65's Avatar
    Time for a new phone.

    Sent from my XT1080 using AC Forums mobile app
    05-22-2014 11:35 PM
  3. P-raggles's Avatar
    Time for U-Break-I-Fix

    Sent from my XT1080 using AC Forums mobile app
    05-23-2014 09:44 AM
  4. P-raggles's Avatar
    Sorry BTW about your loss...you did protect it and I would have expected the Otter box to perform. Have you contacted Otter box? The should at very least refund your case cost (I would return it). Also what O box did you have? Commuter or Defender?

    Sent from my XT1080 using AC Forums mobile app
    05-23-2014 07:40 PM
  5. comptech520's Avatar
    Its ok! Is there any hope to get in there an fix that boot loop?
    05-23-2014 08:06 PM
  6. Melfunn's Avatar
    Same thing happened to me. I even used a factory cable to boot the phone. The phone timed out because of an overheating issue. Never had that issue before I dropped it. Verizon replaced phone via FedEx(overnight).

    Sent from my XT1080 using Tapatalk
    05-27-2014 07:57 PM

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