[jsm1985]

I've had my Maxx for about 4 months now and it has been a great phone. Today I laid the phone down on my kitchen counter. It dropped maybe 2 inches from my hand to the counter. Of course there is now a giant crack on the screen, right next to the volume buttons. The cracks have webbed out to most of the right side of the screen. I don't think the screen should have cracked from something this minor, but I'm sure Motorola won't cover it. I don't have insurance on the phone b/c I've never had a cracked screen on any past phones.

Has anyone ever dealt w/ Motorola to fix the screen? If so, how much do they charge? Would I be better off finding a local cell phone repair shop?

[P-raggles]

Sorry for you loss but in my experience the phone is far more durable than your experience suggests.
Yesterday I went to put my phone in the pocket of my shirt...only my shirt did not have a pocket...I was also using the phone naked...the phone was launched to the asphalt of a parking lot and clattered as it bounced to rest face down.
Other than a minor nick to a corner (touched up with a black sharpie) no damage.
I note I do use a Zag screen protector. Perhaps that helped somehow.



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[drwtsn32]

I sent my phone to Motorola to repair the screen. It took about a week, cost $189, and came back in like-new condition

[Umass021]

Did you buy it on contract?

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[jsm1985]

Yeah, I got it on contact. I have 1.5 years left. Any suggestions besides going through Motorola for repairs? $189 seems a little high.

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[Oliver Telfor]

Yeah, I got it on contact. I have 1.5 years left. Any suggestions besides going through Motorola for repairs? $189 seems a little high.

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Google "Motorola screen repair shops" and the go onto Google Maps. See if there are any businesses near you that do the repair and then just check out their sites.

I do this whenever I've smashed my screen and it works out way, way cheaper than $189.

Oh yeah, and then buy a screen protector haha