[AC Question]

i cant' turn on the wifi on my phone or the bluetooth

[Javier P]

Could you give us more details? Can't you find the place to switch them on & off? Do you manage to switch them on but they disconnect afterwards?

[Keith Garwick]

With this limited information, it is absolutely impossible to diagnose the problem. With ALL models, generations, and makes of Android based smartphones - use this simple reset technique to reset all connectivity features. Turn on AIRPLANE MODE and then after a few moments, turn AIRPLANE MODE off again. This will recycle all of the data connection settings and clear up most problems.

If that does not work, try rebooting the phone.

[doogald]

People who have reported this problem before also had installed a flashlight app (I don't know which one) so if you have a flashlight app installed, try uninstalling it.

Sounds weird, but why not try?