1. AC Question's Avatar
    the camera will not work
    09-21-2015 05:08 PM
  2. belodion's Avatar
    Try it in Safe Mode. A third-party app may be causing trouble.

    Posted via the Android Central App
    09-21-2015 05:26 PM
  3. Hgouck's Avatar
    also check you don't have a flashlight app running in the back round. press the button to the right of the home screen button and close the app
    10-02-2015 06:24 AM
  4. doogald's Avatar
    If its not either of those things, the last thing to try is to back up all of your photos and videos and etc. and do a factory data reset. If the camera is still problematic after that, it's a hardware failure and time for a new phone.
    10-02-2015 07:51 AM
  5. NewDad09's Avatar
    I've been having the same issue for at least a month now. If you look at the reviews for the Motorola Camera app and filter by your device you'll see that it's a common issue. I may try a factory reset but I haven't gotten around to it. This has led me to believe that it's a software problem rather than hardware. I've been holding out hope that the Lollipop upgrade would resolve it but who knows when (or if) that will ever come. I loved this phone but will never again buy anything that requires upgrades to go through carriers. I would appreciate any tips if someone has found a solution.
    10-06-2015 02:02 PM

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