1. AC Question's Avatar
    When I try to access the "My Verizon Mobile" app., I get the error - "There was a problem with your connection. Please check your network connection or connect through Wi-Fi." Worked a couple of weeks ago but not now.
    04-13-2016 02:33 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you get that message on both mobile data and wi-fi? Have you tried going to Settings>Apps>All, selecting My Verizon, and Clear Cache/Data?
    04-14-2016 02:29 AM

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