1. turbalt's Avatar
    Hello all....
    I did a factory reset first, then a few days later replaced my loud speaker on my Droid Maxx. I noticed after one of the events (not sure which one) that my Maxx is barely picking up my WiFi networks. I have another Maxx in the house and it is picking up everything strong even the neighbors like it is suppose too so I know its not a router problem but a phone problem. (nothing has changed on router). I have done everything I can find online. Am I missing something? Any help appreciated
    04-04-2017 04:01 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! It's unlikely that a factory reset would cause this issue. I would guess that the replacement process disrupted something with the wi-fi radio or antenna.

    If the problem persists in Safe Mode, then it's almost certainly a hardware issue. https://motorola-global-portal.custh...0,8882/kw/safe
    doogald likes this.
    04-05-2017 02:00 PM
  3. Rosemarie Wentz's Avatar
    Could a bad sim card cause the wifi and Bluetooth to stop working? I have the same issue but Bluetooth won't turn on either. I was able to get them back on for a short time if I restarted my phone. And they did work on safe mode for a time. I did a factory reset and now wifi and Bluetooth will not work in safe mode either. Not sure what to try next. My phone is not rooted.
    04-06-2017 09:44 AM
  4. turbalt's Avatar
    Could a bad sim card cause the wifi and Bluetooth to stop working? I have the same issue but Bluetooth won't turn on either. I was able to get them back on for a short time if I restarted my phone. And they did work on safe mode for a time. I did a factory reset and now wifi and Bluetooth will not work in safe mode either. Not sure what to try next. My phone is not rooted.
    Sim card, just seems odd it would go bad when I did factory reset and speaker. I can turn WiFi and BT on no problem it is just that the amount and strength of WiFi signals has diminished. I have to be right up on the router to be strong unlike the other Maxx we have. It still has the problem in Safe Mode. I wont even get started on the camera issue. LOL
    04-06-2017 12:07 PM
  5. turbalt's Avatar
    Welcome to Android Central! It's unlikely that a factory reset would cause this issue. I would guess that the replacement process disrupted something with the wi-fi radio or antenna.

    If the problem persists in Safe Mode, then it's almost certainly a hardware issue. https://motorola-global-portal.custh...0,8882/kw/safe
    Yes it does it in safe mode too. Do you know where the "WiFi antenna" is located on the Maxx?
    04-06-2017 12:08 PM
  6. B. Diddy's Avatar
    04-06-2017 04:04 PM
  7. turbalt's Avatar
    Thanks but unfortunately that did not help. I need to find where the "WiFi" antenna is located to see if that got bumped durring speaker replacement. I am running out of ideas.
    04-12-2017 05:01 PM
  8. B. Diddy's Avatar
    Oh sorry. Strange that there aren't any adequate teardown images or videos for the Droid Maxx (at least, none that I can easily find).

    Here's the best I could find: https://www.parts4repair.com/antenna...roduct-reviews. However, it's not clear to me if this is the wi-fi antenna or the cell radio antenna.
    04-12-2017 05:56 PM

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