1. The Davises's Avatar
    I guess this is somewhat of a common problem from all the posts on the internet. All of a sudden last night, I was unable to open Play Store. It would open for a split second and then revert back to the screen I was opening it from.

    I've tried some of the things mentioned on different threads but nothing seems to work. Also, on boot I get a message "Unfortunately the process com.google.process.gapps has stopped working".

    Can you tell me how to correct this?

    Also, I cannot seem to find download manager.

    Thank you for your help.
    Pat
    09-17-2013 08:40 AM
  2. srkmagnus's Avatar
    I guess this is somewhat of a common problem from all the posts on the internet. All of a sudden last night, I was unable to open Play Store. It would open for a split second and then revert back to the screen I was opening it from.

    I've tried some of the things mentioned on different threads but nothing seems to work. Also, on boot I get a message "Unfortunately the process com.google.process.gapps has stopped working".

    Can you tell me how to correct this?

    Also, I cannot seem to find download manager.

    Thank you for your help.
    Pat
    Go to system settings > applications > play store and clear the app cache for the play store. See if that helps.
    Golfdriver97 likes this.
    09-17-2013 09:31 AM
  3. Golfdriver97's Avatar
    Magnus beat me to it.... Best shot though. Perhaps Force stop after clearing. Wait a few seconds then reopen.
    09-17-2013 09:59 AM
  4. The Davises's Avatar
    I cleared and forced stop. That did not work. It stays on maybe a split second longer and then reverts to the original screen.
    I also rebooted the phone. The error message shows up, twice. And it still will not work.
    09-17-2013 12:04 PM
  5. The Davises's Avatar
    I found the fix on another website!

    Go to Settings/Apps and scroll to ALL. Touch the menu screen in the top right corner and touch "Reset All Apps"

    Yay. I'm working again!
    John Deakin and Chevygirl1978 like this.
    09-17-2013 12:12 PM
  6. Golfdriver97's Avatar
    I found the fix on another website!

    Go to Settings/Apps and scroll to ALL. Touch the menu screen in the top right corner and touch "Reset All Apps"

    Yay. I'm working again!
    What is sad is I have that memo in Keep. Forgot to look at that...

    Sent from a Slim 4.3 S3
    09-17-2013 12:37 PM
  7. bloch1974's Avatar
    Yay it worked
    11-20-2013 03:19 PM
  8. XsammyXxx's Avatar
    I found the fix on another website!

    Go to Settings/Apps and scroll to ALL. Touch the menu screen in the top right corner and touch "Reset All Apps"

    Yay. I'm working again!
    great help bck up and runnin thnx
    12-09-2013 03:27 PM
  9. Alex Kraus's Avatar
    Is this for the Samsung Galaxy S2? My Google Play Store wont update apps and my gallery keeps freezing and not loading pictures. I am reluctant to hard reset cause I cant get back everything on my phone :/ any advice?
    01-07-2014 11:58 PM
  10. Tim Johnson5's Avatar
    I unistalled the updates and it started working again.
    d828 likes this.
    03-20-2014 10:44 PM
  11. Gerhard Beyers's Avatar
    I found the fix on another website!

    Go to Settings/Apps and scroll to ALL. Touch the menu screen in the top right corner and touch "Reset All Apps"

    Yay. I'm working again!
    I actually went to settings but I do not know where to find apps.... I have a s4 mini I have application manager and default application but there is no menu in thend top right corner I have litter lay tried everything but I'm in Google play for like a second and it says it stopped please help
    12-28-2015 01:25 PM
  12. Cool Lord's Avatar
    What is sad is I have that memo in Keep. Forgot to look at that...

    Sent from a Slim 4.3 S3
    Yeah it finally worked thanks.
    03-29-2016 06:40 AM
  13. Andries Bester's Avatar
    You are a life saver ... had the same problem for months.
    11-03-2016 10:28 AM
  14. Chevygirl1978's Avatar
    Thanks so much! This fixed my play store! Greatly appreciated!
    11-05-2016 03:32 AM
  15. d828's Avatar
    I too had to uninstall the Google Play Updates for my Google Play to work again. The other recommendations did not work for my Samsung S7 Edge. Thank you for posting these solutions and this specific one.
    04-03-2017 09:48 AM
  16. James Sorce's Avatar
    I guess this is somewhat of a common problem from all the posts on the internet. All of a sudden last night, I was unable to open Play Store. It would open for a split second and then revert back to the screen I was opening it from.

    I've tried some of the things mentioned on different threads but nothing seems to work. Also, on boot I get a message "Unfortunately the process com.google.process.gapps has stopped working".

    Can you tell me how to correct this?

    Also, I cannot seem to find download manager.

    Thank you for your help.
    Pat
    06-05-2017 11:59 AM
  17. James Sorce's Avatar
    I was having the same problem. Make sure autostart is enabled. That solved the problem for me.
    06-05-2017 12:01 PM

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