1. AC Question's Avatar
    exactly in the place where you search with google
    11-20-2015 09:29 AM
  2. Javier P's Avatar
    Hi, could you post a screenshot so we can have a better idea of what's going on?
    11-20-2015 09:59 AM
  3. doogald's Avatar
    I guess I'd start by shutting down the phone and carefully removing and replacing the SIM card, then power back up. If that doesn't help, then maybe you have a bad SIM card, so go to a Verizon Wireless store to see if you can get a new one. And if that doesn't solve it, you'll be in the right place to start a warranty replacement.
    11-20-2015 10:12 AM

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