01-31-2017 02:51 PM
88 1234
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  1. Soundtallica's Avatar
    Marshmellow supposedly does what Greenify does; why duplicate the effort.

    (mod note : keep it civil)
    I said it in my previous comment. Doze only kicks in if your phone is completely still, and it'll wait at least an hour to do so. Greenify's aggressive doze will put your phone in doze mode after only a few minutes and will keep it on even if you're moving around, assuming you don't wake the phone.

    Most people are carrying their phones around and using them all day, so doze rarely gets to kick in during the day. Greenify helps with that.
    doogald likes this.
    05-17-2016 01:21 PM
  2. PAC757's Avatar
    For the past few days my battery life is pretty bad, I've done all the usual stuff, cleared cache, checked GSam nothing looks any different then before this started. Today for example, phone off charger time: 6 hours 23 minutes, 3 text messages, 21 minutes of phone calls, good signal strength minimum 3 bars, time without signal 0, 1 hour 9 minutes screen on time, and I'm sitting here at 42%. Can't find a single item that is causing this. On my old original Turbo with this same usage, I would be sitting at about 65%. And I'm 10 days past my return period with Verizon. Anyone else seeing lousy battery life?

    Posted via the Android Central App
    05-19-2016 12:09 PM
  3. srt8-in-largo's Avatar
    Agreed; if Greenify kicks in sooner, users are sure to see some benefit.
    05-19-2016 11:09 PM
  4. srt8-in-largo's Avatar
    Check out this thread that was started over a year ago. Users with myriad devices on different carriers are describing and experiencing exactly what we're going through. Funny thing... people were reporting this problem when Lollipop was pushed onto Kitkat phones... and now with Marshmellow being pushed onto Lollipop phones. Multiple days of battery life before the push; less than 1 day after.

    https://code.google.com/p/android/is...tail?id=165558

    I didn't read all the posts but a few interesting ones like the guy who got a phone, liked it, and bought his dad the same phone. His dad is experiencing the battery drain while he is not. Why? This is looking very much like what I'd call a bug... hardware or software, idk... but a bug nonetheless. Manufacturers use painstaking process controls to make every phone identical, and after being assembled, every phone is loaded with the same code. A glitch, a switch, a setting, something somewhere is causing some phones to drain while others are fine.

    I just did my millionth FACTORY RESET tonight in pursuit of trying some more things. I'm now in Safe Mode, which if I understand correctly, disables all 3rd party apps unless they are manually activated. With my phone at 100% charge, no 3rd party apps running, and sitting still overnight... if I wake up again tomorrow with a nearly-dead battery, I can only assume this is a Google-Motorola-Verizon system issue. Being a *system* issue, I have no control over it and will therefore seek remedy from my provider.
    05-19-2016 11:28 PM
  5. srt8-in-largo's Avatar
    So I stopped into Verizon and they weren't able to do much for me. No settings seemed askew and no internal memo's or mention of battery drains on their forums were found. The next step is to call the Android help line at Motorola (1-800-734-5870)... which I did.

    After getting Motorola on the phone I was immediately escalated to Level II support after advising them that I've already tried doing a factory reset. Level II support asked for my IMEI number, and apparently this number allows them to see a handful of real-time technical data about my phone... such as if I'm on WiFi, if I'm roaming, etc.

    The first thing Level II support asked is that I go into the reset menu (Settings > Backup & Reset) and advise whether or not "Automatic Restore" is active, which it is on my phone. The support person advised that this makes a big difference because if it is active, a factory reset will NOT reset all settings to default. As the name of this function implies, many of the phone's settings will be automatically restored to previous values. DOH! When you do a factory reset, make sure this is DE-ACTIVATED.

    Initially the Automatic Restore button was grayed out and I couldn't change its' setting. Well, on the same menu, two selections up, you'll see the option to "Back Up My Data"; turn this on and you should see the Auto Restore function come online. I did another factory reset with this function turned off. The support person advised to NOT install any apps for 24 hours (interesting...) and that he'll call me back on Sunday to see if it's fixed.

    So we'll see...if this doesn't fix my battery drain, the guy said we'll need to escalate to Level III support, whatever that is.

    On the bright side, Motorola support is pretty darn good. I called the number listed above and got a real person within a reasonably short wait time. The person was quite knowledgeable and when I got transferred to Level II, they had a "come-up-to-speed" conversation behind the scenes so that I didn't have to repeat myself in describing my problem. Excellent Moto! (now fix my phone)
    05-20-2016 01:25 PM
  6. srt8-in-largo's Avatar
    I said it in my previous comment. Doze only kicks in if your phone is completely still, and it'll wait at least an hour to do so. Greenify's aggressive doze will put your phone in doze mode after only a few minutes and will keep it on even if you're moving around, assuming you don't wake the phone.

    Most people are carrying their phones around and using them all day, so doze rarely gets to kick in during the day. Greenify helps with that.
    And btw, you didn't bother reading what anybody had to say on the battery issue before posting... so don't get pissy if someone misses any of your previous comments.
    05-21-2016 01:45 AM
  7. Soundtallica's Avatar
    And btw, you didn't bother reading what anybody had to say on the battery issue before posting... so don't get pissy if someone misses any of your previous comments.
    Whoa buddy, my tone was in no way pissy in that post. You asked why anyone would use Greenify now with the advent of doze, and I answered you politely. Someone here's getting pissy but it sure ain't me. You're the one that got slapped with a mod warning earlier in this thread responding to me. Keep it civil.

    Posted via my Droid Turbo 2 that I wish were unlocked
    05-21-2016 08:21 AM
  8. Zorro1's Avatar
    Back to batteries.....so after most recent update to 6.0...charged up Thurs. night and this morning still at 50%, and this is a new phone, so a lot of things going on, updating apps and settings....but it's new, so perhaps that's helped.
    05-21-2016 01:04 PM
  9. Almeuit's Avatar
    Thread re-opened. Some posts have been cleaned up. Please ensure to follow the forum rules (linked below) and ensure to follow the spirit of P.U.P.P.A.H when posting. Debates / Discussions are encourage but going down the troll / insult road isn't. Please just hit the report button if you have an issue. Within that report you can explain your concerns to the mod team.

    Thanks.
    Soundtallica likes this.
    05-22-2016 09:30 PM
  10. srt8-in-largo's Avatar
    You guys may not like this, but "Level 2" support at Motorola essentially culminates in the factory reset; if that doesn't fix the problem, then there is typically no further remote assistance to be done. You have to send your phone to Moto for them to fix.

    The good news is that Moto offers two options to send in your phone, and one of which is totally free.

    Return & Repair: Moto will send a postage paid label. Use this to return your phone. The Moto technician will take up to 4 days to fix your phone, and then send you back the exact phone you had before.

    Advance & Exchange: Moto will send you a new phone and a label for returning your old phone. This requires a $250 hold on a credit card until they receive the old phone. There is also a $24.99 fee which they call a fee for the "Premium" service.

    I chose the A & E option because I didn't want to bother being without a phone for a week, or have to ask Verizon to revert me back to an old phone that I still have. Moto said I'll have the new phone in about 2 days. I'm sure shipping time will vary based on your location... but this seems like GREAT service to me. If this new phone works, I'll be inclined to forgive this snafu and return to being a happy customer.

    I hope this helps someone else who may be going through this very frustrating and disappointing problem. This is actually a great phone and a great operating system and I look forward to getting back on track. Au revoir les amis.
    05-24-2016 01:51 PM
  11. lincoln44's Avatar
    My battery had many problems after the update. Mainly problems with charging on turbo and losing battery life while it was on trickle charge. While plugged into the turbo charger, it would say "turbo charger connected" but then continue to drain battery while using or slow charge 1% an hour. Did all the trouble shooting, did a factory reset, charger tested ok at Verizon. My sister in law had the same issue with charging. Motorola was suppose to email me to send it in for repair. I ended up going back to Samsung out of personal preference. My sister in law went through 3 phones, now Verizon is going to buy out her contract to allow her to get a different phone. I really liked my phone when it was new, but this was a deal breaker for me. I needed my phone charged and ready to take some use in the medical setting. Had the 1st and gen Moto and Razr smart phones, tried to go back after one GS4...didn't work out, liking the GS7.
    05-26-2016 03:09 PM
  12. srt8-in-largo's Avatar
    My battery had many problems after the update. Mainly problems with charging on turbo and losing battery life while it was on trickle charge. While plugged into the turbo charger, it would say "turbo charger connected" but then continue to drain battery while using or slow charge 1% an hour. Did all the trouble shooting, did a factory reset, charger tested ok at Verizon. My sister in law had the same issue with charging. Motorola was suppose to email me to send it in for repair. I ended up going back to Samsung out of personal preference. My sister in law went through 3 phones, now Verizon is going to buy out her contract to allow her to get a different phone. I really liked my phone when it was new, but this was a deal breaker for me. I needed my phone charged and ready to take some use in the medical setting. Had the 1st and gen Moto and Razr smart phones, tried to go back after one GS4...didn't work out, liking the GS7.
    Very interesting. When Moto said they'd replace my phone, my first thought was that I might get a replacement phone that had the same problem. I asked the support person if I was guaranteed to get a known good sample in good working order, and, of course, he replied affirmatively... but the truth of the matter may be that Moto has no idea what is causing the issue. Only the technical team within the walls of Moto knows for sure.

    Also when the support person told me that I'd have a new phone in two days, I should have known that was too good to be true. In my case, I was sent an email message with a link to the DT2 ordering website where I had to build and purchase a phone; there was a $624 credit and the shopping cart showed $0 due.

    Going through the process of ordering a new phone basically puts you in the que of everybody else who is ordering the phone... and presently these are backlogged and I won't have it until Jun 11. On the bright side, maybe this assures me that I'm not getting a re-furbished phone, and also I was able to choose and try out a new color scheme and back cover.
    05-26-2016 07:56 PM
  13. bdrakr's Avatar
    This is the best I can manage to get. Is it worth it to look into a replacement or will it be a negligible difference?

    Posted via the Android Central App
    Attached Thumbnails 6.0 Marshmallow: How's your battery life after the update?-2788.jpg  
    08-11-2016 07:43 PM
  14. srt8-in-largo's Avatar
    Oh gawd. YES. That battery usage is... just... not... right for a 3750 mAh battery. Even for heavy use. This is what I'm getting after exchanging my phone:

    1 full day easy, 2 days typical for *heavy* use. Lots of screen on time using Google Navigation with live GPS, audio player, text, calls, camera, etc.

    3 to 4 days typical for moderate use. The occasional text and call. Using the phone audio player and radio app during morning and evening commute.

    5 to 6 days with light use. Add on another day or two if I keep the phone in battery saver mode.

    I can leave the house in the morning with 20% battery and not worry too much. If I use a custom Tasker app, which I made, and which turns on battery saver, turns off location, Wifi, auto-sync, and Bluetooth, sometimes the battery app estimates 11 days remaining! Of course once you start using the phone, the actual battery life turns out to be what I described above, but the 11 day estimate speaks to the effectiveness of Marshmallow doze mode. It works, and it works well. I think if you didn't pick up the phone, I definitely believe it will hold the charge for 11 days, probably longer actually.
    08-11-2016 08:47 PM
  15. Toes Up's Avatar
    This is the best I can manage to get. Is it worth it to look into a replacement or will it be a negligible difference?

    Posted via the Android Central App
    My stats are a little better, but not a lot. For example, my SOT average is 4h 50m. I see in another thread that you've done a FDR and cleared the cache. I doubt another device will make a big difference, but you may want to try.
    08-12-2016 08:53 AM
  16. bdrakr's Avatar
    My average I'd about that, according to gsam it's 4 hrs and 57min.

    I'd bring it back today, I'm thinking about it, but it's such a headache going through setting up a new phone. Maybe I'll try another factory reset and not restore anything from backups. That's the only thing I haven't tried.

    Posted via the Android Central App
    08-12-2016 09:32 AM
  17. bdrakr's Avatar
    Can't seem to do much better than the above post. I'm going to try and swing by Verizon after work and see what they say.

    Posted via the Android Central App
    08-17-2016 09:18 AM
  18. Len95616's Avatar
    Mine Galaxy S5 has been using 25 to 35% battery for Bluetooth since upgrade to MM. Will pursue the dreaded reset this weekend. Does not sound like there are other options.
    09-22-2016 05:17 PM
  19. Alkline51's Avatar
    My battery life seemed to have taken a huge hit.
    Its draining like crazy now.
    Would a factory reset help?
    10-06-2016 09:56 PM
  20. Alkline51's Avatar
    Ever since the Marshmallow update my battery drains so fast I have to remain near a power source. I changed nothing after the update until my phone is almost useless. I hate to have to start from start, but I may have to.
    10-06-2016 09:59 PM
  21. tpence2177's Avatar
    Mine seems to be more consistent from charge to charge now that it is on 6.0. 1. Also don't notice WiFi as my top battery drain anymore.
    10-07-2016 09:13 PM
  22. pbike908's Avatar
    Mine seems to be more consistent from charge to charge now that it is on 6.0. 1. Also don't notice WiFi as my top battery drain anymore.
    Yeah, the new update seems to have improved my battery life. I think Doze now works better. Too bad it took Moto SO LONG to straighten out much of the DT2 software problems. My phone doesn't heat up near as much anymore either -- even when turbo charging.
    10-10-2016 12:29 PM
  23. Sprintrep35's Avatar
    Yea, it did same thing to me. Ive had my DT2 since last Nov and loved it up till this update!! Now my battery is done in 6 hrs. Used to last me 2 days.
    stefor likes this.
    10-14-2016 10:44 AM
  24. Maxx Jonson's Avatar
    You should consider an FDR. I have read that FDRs are easier with 6.0. Personally battery is better on 6.0.


    What is a FDR? All I know is I don't have turbo power anymore. I have been like a apple user.. Hey where can I plug in? My battery 2hrs ago was full now it is 52%. If this rate keeps up my Droid Turbo 2 should be thrown back into Verizon... This is crap, another phone that is lying. Hey what about a camera stabilizer, do you know of any good ones? How can they forget to put something so valuable to a camera? Darn kids making Motorola Products.
    10-16-2016 02:45 AM
  25. pbike908's Avatar
    What is a FDR? All I know is I don't have turbo power anymore. I have been like a apple user.. Hey where can I plug in? My battery 2hrs ago was full now it is 52%. If this rate keeps up my Droid Turbo 2 should be thrown back into Verizon... This is crap, another phone that is lying. Hey what about a camera stabilizer, do you know of any good ones? How can they forget to put something so valuable to a camera? Darn kids making Motorola Products.
    FDR stands for "Factory Data Reset" -- it essentially wipes your phone clean and re-installs the operating system. This can resolve many glitches. Be sure to read up on this before you do it and make sure that you have backed up any key data and that you have an understanding how to quickly restore all your favorite apps and settings.

    For me, the latest android update released the beginning of this month has made my phone pretty much work like it should. but never has. With one exception -- the camera. Quite honestly the Droid Turbo 2 camera was always sub par and there is no software that one can install that will get it up to snuff with Iphones, Samsung Galaxy, or any other flag ship phone.
    10-17-2016 08:59 AM
88 1234

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