1. AC Question's Avatar
    Phone - Turbo 2-
    I have been trying to download 6.0 for three days now, and it is not going past 10%
    I have tried using the Verizon Software Upgrade "assistant." It won't even load my phone.
    03-10-2016 01:10 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this happen no matter what wi-fi network you use? Are you able to download it over mobile data?

    Try wiping the cache partition: https://motorola-global-portal.custh...he%20partition
    03-10-2016 06:56 PM
  3. tpence2177's Avatar
    Mine would hang up when I was downloading the 1 gig file. Cutting the wifi off and on helped get mine past the humps. Had to do it probably 5-6 times but it got through downloading finally.
    tlacour likes this.
    03-10-2016 08:22 PM
  4. 18t's Avatar
    Connect to wifi, Restart phone, manually engage software update in settings

    Posted via the Android Central App
    03-11-2016 08:58 AM
  5. val55's Avatar
    Phone - Turbo 2-
    I have been trying to download 6.0 for three days now, and it is not going past 10%
    I have tried using the Verizon Software Upgrade "assistant." It won't even load my phone.
    When connecting to your computer you have use USB 2.0port it will not see your phone connected to 3.0
    03-13-2016 08:11 PM
  6. IronCat21's Avatar
    When connecting to your computer you have use USB 2.0port it will not see your phone connected to 3.0
    Exactly. I tried it on my very nice HP Envy touch screen laptop, and VZW wouldn't recognize it. So I tried it on older computer with all 2.0 USB ports, and it worked perfectly. Im not entirely sure how to tell what a 3.0 port visably looks like, but just try all your USB ports on all of your computer's.
    03-13-2016 09:03 PM
  7. tpence2177's Avatar
    Exactly. I tried it on my very nice HP Envy touch screen laptop, and VZW wouldn't recognize it. So I tried it on older computer with all 2.0 USB ports, and it worked perfectly. Im not entirely sure how to tell what a 3.0 port visably looks like, but just try all your USB ports on all of your computer's.
    Most of the 3.0 ports that I have seen have blue on the inside instead of black or grey
    03-13-2016 09:07 PM
  8. Ruthven13's Avatar
    All these posts about problems upgrading to MM makes me glad mine came with it
    06-09-2016 05:41 PM
  9. tpence2177's Avatar
    I wish I could go back to lollipop with all of my Bluetooth problems I'm having
    06-10-2016 11:52 AM

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