1. AC Question's Avatar
    I have a Droid turbo2 that I purchased 3 weeks ago. The camera app or the front facing camera on any app will not work. When opening the camera app I get "Camera Error Please restart camera.". I have restarted the app, force stopped the app, powere cycled my phone, disabled and re-enabled the app and I still get the same error? What are my options?
    06-21-2016 04:09 PM
  2. dpham00's Avatar
    I would try to clear cache and app data on the camera app
    06-21-2016 04:29 PM
  3. ZeusBeard's Avatar
    I would try to clear cache and app data on the camera app
    I tried this as well, still no success.
    06-22-2016 05:56 AM
  4. ZeusBeard's Avatar
    I just did a factory reset after trying all the above steps and I still get the same error.
    06-22-2016 07:09 AM
  5. ZeusBeard's Avatar
    I just noticed that the flashlight does not work either.

    My phone notifies me that the flashlight is on and I have the ability to turn it off but there is no light coming out of it.
    06-22-2016 07:16 AM
  6. dpham00's Avatar
    I would try to use a third party camera app. But most likely it is a manufacturer defect and you can contact either Verizon or Motorola for a replacement
    06-22-2016 07:52 AM
  7. ZeusBeard's Avatar
    Just contacted Verizon and will be receiving a new device tomorrow.
    06-22-2016 08:16 AM
  8. Tamara Wooden's Avatar
    I have a Droid turbo2 that I purchased 3 weeks ago. The camera app or the front facing camera on any app will not work. When opening the camera app I get "Camera Error Please restart camera.". I have restarted the app, force stopped the app, powere cycled my phone, disabled and re-enabled the app and I still get the same error? What are my options?
    01-20-2017 08:06 PM
  9. Tamara Wooden's Avatar
    What do I do to get it resolved
    01-20-2017 08:08 PM

Similar Threads

  1. Droid Turbo 2 camera stuck in video mode
    By AC Question in forum Ask a Question
    Replies: 9
    Last Post: 05-10-2017, 11:55 AM
  2. How do i changing slideshow running order on S6
    By AC Question in forum Ask a Question
    Replies: 4
    Last Post: 06-22-2016, 04:51 PM
  3. Speed Camera Apps for Google Maps
    By KevinDowson in forum Android Apps
    Replies: 2
    Last Post: 06-21-2016, 04:51 PM
  4. How do I forward messages from ZTE Android?
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 06-21-2016, 04:33 PM
  5. Replies: 1
    Last Post: 06-21-2016, 04:12 PM
LINK TO POST COPIED TO CLIPBOARD