1. Lucy Davies's Avatar
    Was on Facebook going through my notifications when it looked like it froze & I couldn't go back then a message came up saying unfortunately Facebook has stopped. I cleared it's cache which normally sorts the app out but the message keeps popping up over other apps even when it's not running. Any idea how to sort it & stop the message pop up every few hours?
    02-25-2017 06:45 PM
  2. ex0LL's Avatar

    Please, try to uninstall the application, reboot the device and install it again.
    02-25-2017 06:57 PM
  3. Lucy Davies's Avatar
    Thanks will try this after my phone has finished charging as I don't like re booting it when it's charging.
    ex0LL likes this.
    02-25-2017 07:03 PM
  4. ex0LL's Avatar
    Thanks will try this
    Also, providing the phone model name might help.
    Some devices might have issues with running the application.

    Please let me know about the outcome
    02-25-2017 07:07 PM
  5. Lucy Davies's Avatar
    My phone is the Moto X Force in the UK which is like the same phone as the Droid turbo 2. It's still on android 6.0.
    02-25-2017 07:15 PM
  6. Lucy Davies's Avatar
    Funnily enough I haven't had this problem all day & I haven't done anything to the app. Had to unplug my phone this morning & rush off & haven't had a chance to uninstall the app yet but I haven't had the message for the whole day. Maybe it sorted itself out?
    02-26-2017 06:40 PM
  7. ex0LL's Avatar
    Maybe it sorted itself out?
    Sometimes, apps fail to run successfully.
    When that happens to me, I usually restart the device and everything's fine again.

    So yes, it might be :-)
    02-27-2017 02:50 AM

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