04-25-2017 12:03 AM
27 12
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  1. Jaingo5150's Avatar
    I'll start by saying I dearly miss the simplicity of the stock Motorola messaging app. With that said, the new Android messages is what I have. I updated on Saturday to Nougat, and had no issues. Now the Android messages icon shows I have 11 new texts when I have zero unread texts. Can anyone help me out with this one?
    02-27-2017 05:35 PM
  2. Sandman333's Avatar
    Same issue here. Also, delivery receipts do not work, much like they were also broken in Hangouts.
    02-27-2017 05:43 PM
  3. Matthew DeCillis's Avatar
    I'll start by saying I dearly miss the simplicity of the stock Motorola messaging app. With that said, the new Android messages is what I have. I updated on Saturday to Nougat, and had no issues. Now the Android messages icon shows I have 11 new texts when I have zero unread texts. Can anyone help me out with this one?
    I'm having the same issue! Mine shows 4 unread messages.
    02-28-2017 10:30 AM
  4. mm3818's Avatar
    I'm having the same issue! Mine shows 4 unread messages.
    Try hitting the ellipses in the top right, select archived. There may be unread archived messages in there you have to read or delete, happened to me once.
    02-28-2017 06:15 PM
  5. Sandman333's Avatar
    Nope. No archived messages on mine. Eventually the notification goes away.
    02-28-2017 06:59 PM
  6. AGinCO's Avatar
    I'm having the same issue. Nothing in Archive. Nothing unread anywhere yet it shows 10 unread messages. I've restarted a couple times too. Any other suggestions?
    03-01-2017 08:47 PM
  7. TheNeckerCube's Avatar
    I just want to say I have the same issue after upgrading my Turbo 2 to Nougate 7.0. The Messages icon on my home screen shows 1 unread message even though I have read all messages. I only have 1 conversation and know there are no archives or unread messages at all. But still the Messages icon shows 1 unread.
    03-02-2017 04:42 PM
  8. lrbom's Avatar
    I think I have found the issue. There is some sort of conflict between the Android Messages app and the Messages+ app. I am having the same issue with Android Messages showing unread texts even though I have opened them all. However, if you go to the Messages+ app, those texts are shown as unread. I "read" the texts in this app (and also set this as the default messaging app) and then switched back to Android Messages and reset this app as the default messaging app. The notification is now gone. However, for the moment it seems like you keep having to do this, unless you just use the Messages+ app is the default? Not looking to do this, so hopefully Android Messages releases an update in the very near future which corrects this issue.
    Tim1954 likes this.
    03-02-2017 05:22 PM
  9. west5567's Avatar
    My issue seemed to only start today, even though I did the update a few days ago. Now I am up to a count of 15 "unread" messages, but they have all been read. And I looked at Messages+ (which I never use), and there seem to be 15 messages that appear unread in that app. What gives? I did give feedback in the Messages app, letting them know of a problem, hoping more people complain and they rectify this!
    03-02-2017 10:02 PM
  10. ChuckLIII's Avatar
    Have you tried disabling the Messages+ app? If it doesn't see any messages they won't show up as unread.
    03-03-2017 08:29 AM
  11. Rnt2u's Avatar
    I miss the simple old messenger. Having the same issues as everyone else. All new messages after the Nougat update and new messenger are marked unread even after being read. Have cleaned Cache and Data, disabled Messages+. Also sent feedback. They have to know by now there is an issue. Has anyone got this figured out yet?
    03-03-2017 10:14 AM
  12. doogald's Avatar
    I miss the simple old messenger. Having the same issues as everyone else. All new messages after the Nougat update and new messenger are marked unread even after being read. Have cleaned Cache and Data, disabled Messages+. Also sent feedback. They have to know by now there is an issue. Has anyone got this figured out yet?
    I'm pretty sure that the answer is we need to wait for an app update. Clearly the new Messages app is not properly updating the read/unread flag on the messages database on this phone (and on other Moto phones.)
    03-03-2017 10:35 AM
  13. this_is_nascar's Avatar
    I'm having this same issue as described, HOWEVER, I'm still on Marshmello on my Moto Z Play Droid. It started several weeks ago, out of the blue.
    03-03-2017 11:25 AM
  14. Cainamzak's Avatar
    The update today fixed my text count issue.
    03-03-2017 07:05 PM
  15. Ry's Avatar
    I got an update to Android Messages (Google Messenger) today that fixed this.
    03-03-2017 07:52 PM
  16. Moo Cow's Avatar
    I third the issue fix of the unread message count disappearing via the new update.
    Tim1954 likes this.
    03-04-2017 03:10 AM
  17. Rnt2u's Avatar
    I got an update to Android Messages (Google Messenger) today that fixed this.

    Me too. Looks like they fixed it.
    03-04-2017 08:15 AM
  18. this_is_nascar's Avatar
    Is this update just for Nougat or will it work for Marshmallow as well?
    03-04-2017 01:55 PM
  19. this_is_nascar's Avatar
    I'm downloading it now. Looks like it will work on MM too.

    03-04-2017 02:01 PM
  20. this_is_nascar's Avatar
    Yep. Fixed the issue on MM.
    03-07-2017 05:13 AM
  21. Moo Cow's Avatar
    I third the issue fix of the unread message count disappearing via the new update.
    Ugh. It's back. It is stuck on one unread message. I have no unread messages.
    03-22-2017 10:33 PM
  22. Ry's Avatar
    Ugh. It's back. It is stuck on one unread message. I have no unread messages.
    I haven't seen the issue since the update that fixed it.
    03-22-2017 11:24 PM
  23. Moo Cow's Avatar
    I haven't seen the issue since the update that fixed it.
    I'll do a cache wipe and all that jazz before bed and reply before sleep, or if I fall asleep, tomorrow.
    03-22-2017 11:29 PM
  24. Moo Cow's Avatar
    I'll do a cache wipe and all that jazz before bed and reply before sleep, or if I fall asleep, tomorrow.
    Had to do a recovery mode cache wipe and reboot to solve the issue. Or so I thought. Because it was okay, I came here to post, I exited, and there it was, one allegedly unread message notification on the app icon.

    So now what?
    03-23-2017 06:28 AM
  25. doogald's Avatar
    Had to do a recovery mode cache wipe and reboot to solve the issue. Or so I thought. Because it was okay, I came here to post, I exited, and there it was, one allegedly unread message notification on the app icon.

    So now what?
    Make another messaging the app the default temporarily and see if it reports any unread messages that the app you are using now is not showing?
    Moo Cow likes this.
    03-23-2017 10:06 AM
27 12

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