1. loadednightrain's Avatar
    So the newest update failed on my phone. It now just loops to the boot loader screen. Have tried everything Verizon and Motorola have asked. I cannot reset or anything, it just goes back to the boot loader screen

    Any ideas where to go? Phone is out of warranty, and both parties want to charge me to fix it
    03-01-2017 09:36 PM
  2. doogald's Avatar
    03-02-2017 06:33 AM
  3. loadednightrain's Avatar
    The Verizon Software Repair Assistant?

    http://forums.androidcentral.com/e?l...token=SOXCWVSS
    It sat all night "Processing Device Information", or something to that affect
    03-02-2017 08:24 AM
  4. Cainamzak's Avatar
    My Moto G4 Play locked up after the splash video the other day.

    I fixed it by going in to fast boot, then sending the command string that I believe the guy was Android Doctor on YouTube had outlined in a video for going back to stock ROM. (Sorry I can't post a link to it right now). You will need an adb and fastboot program to run the string.

    Fixed my phone in about 5 minutes without needing to reinstall the stock ROM.
    03-08-2017 11:14 AM

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