1. Android Central Question's Avatar
    Since my Droid Turbo 2 updated to Android 7.0, my Yahoo! mail application notifications on the lock screen are showing as blank circles. I have verified (and reset to default) all Notifications, we well as verified that Yahoo app notifications are enabled. I hear the sounds for each Yahoo mail account, but the circles that appear whenever I get emails on any of those accounts show up as blank circles ever since. The Yahoo app is the only application where the circle notifications on lock screen are blank. I would prefer not doing a factory restore, if this is a known problem with a resolution, but cannot seem to find where this same problem has been resolved by anyone as of yet. I know Yahoo Help is worthless and will not even bother asking any of them about this. Any help would be greatly appreciated.
    Ollie2308 likes this.
    01-02-2018 04:25 PM
  2. Ollie2308's Avatar
    you are not alone .... Any update on a fix ?
    01-10-2018 03:40 PM
  3. Ollie2308's Avatar
    This is still an issue on my turbo 2...any fix ?
    01-18-2018 08:47 AM
  4. stangpride's Avatar
    No responses to the problem yet. Can someone please help?
    01-25-2018 12:55 PM
  5. stangpride's Avatar
    I reset my phone since no responses were given; now I do not have those circles at all and have been trying to find a way to fix that problem, as well. This is a ghost problem - no answer, apparently!
    01-25-2018 12:58 PM
  6. stangpride's Avatar
    Posted on 01-02-18:
    Since my Droid Turbo 2 updated to Android 7.0, my Yahoo! mail application notifications on the lock screen are showing as blank circles. I have verified (and reset to default) all Notifications, we well as verified that Yahoo app notifications are enabled. I hear the sounds for each Yahoo mail account, but the circles that appear whenever I get emails on any of those accounts show up as blank circles ever since. The Yahoo app is the only application where the circle notifications on lock screen are blank. I would prefer not doing a factory restore, if this is a known problem with a resolution, but cannot seem to find where this same problem has been resolved by anyone as of yet. I know Yahoo Help is worthless and will not even bother asking any of them about this. Any help would be greatly appreciated.

    UPDATE – 01-25-18: I reset my phone since no responses were given to the original post trying to assist; now I do not have those circles at all and have been trying to find a way to fix that problem, as well. I cannot seem to find the app responsible for allowing those circles to appear, and all of my apps were factory-reset to “All notifications on lock screen” setting, but never see the notification circles like I used to see. It’s really been a struggle trying to find how to fix this issue.
    01-25-2018 02:31 PM
  7. B. Diddy's Avatar
    I merged your threads to avoid parallel discussions.

    Try going to Settings>Apps, select Yahoo Mail, then Storage, then Clear Cache/Clear Data. Then open the app again and log back in. Does the same thing happen on the lockscreen?

    When you mentioned Yahoo Help being worthless, do you mean their support email? ymail-play-store-feedback@oath.com. It's still worth sending an email to them -- maybe it's a known issue.
    01-25-2018 07:52 PM

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