03-09-2016 05:52 PM
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  1. Firedogee's Avatar
    I asked this in two other threads but didn't get a response, so I'll try it here.

    I ordered a 64GB Turbo online and paid full retail for it. Two questions. First, does the $100 trade in code go out with every phone, or did I need to do something when I was ordering it to get it? Second, since I paid full retail for the phone to keep my UDP and current discounts, am I still eligible for the trade-in discount? The press release mentions that you can get the discount with a new two year agreement, but doesn't say if you can get it paying full retail.

    Any help is appreciated.
    The rep at corporate store led me to believe the code goes out automatically some days after purchase. From all I've read and heard it doesn't look like you will be eligible without contract/edge. They want to make sure they are not subsidizing customers who could leave at will with no cost.

    Sent Turbo fast from my 64GB Droid Turbo
    10-31-2014 09:30 AM
  2. vzwuser76's Avatar
    The rep at corporate store led me to believe the code goes out automatically some days after purchase. From all I've read and heard it doesn't look like you will be eligible without contract/edge. They want to make sure they are not subsidizing customers who could leave at will with no cost.

    Sent Turbo fast from my 64GB Droid Turbo
    Well I wouldn't say with no cost, I've been with them for 17 years.
    10-31-2014 10:07 AM
  3. Firedogee's Avatar
    ROTFL!

    PS. Your avatar inspired me to watch The Dude again

    Sent Turbo fast from my 64GB Droid Turbo
    10-31-2014 10:13 AM
  4. pdarrah's Avatar
    Just to follow up from when I started this thread: Yesterday we setup a new More everything contract with Verizon and used Edge for 2 Droid Turbo phones. We traded in 2 ancient blackberries (8830 & 8330) - from 2008 - and received a $200 credit on our bill. (Taking it as a Verizon gift card was also an option). No fuss, no muss - totally easy transaction. (Joe - just an FYI - the Verizon rep was friendly, polite and reasonably knowledgeable!)
    10-31-2014 10:23 AM
  5. mspace81's Avatar
    I traded in my Maxx and was able to receive my $100 off the turbo instantly at the Verizon store. It was a win since, I got the maxx for free.

    Posted via Android Central App
    10-31-2014 10:26 AM
  6. Bamzilla's Avatar
    I traded in an ancient Droid Eris and my rep didn't know about the $100 trade in promo (it was displayed right with the Turbos on display and had it on a video inside the door). He found out about it and checked that the Eris was functional and I got $100 off right there instead of a gift card which was sweet.
    Ry likes this.
    10-31-2014 01:26 PM
  7. ButtDyno's Avatar
    I just traded in an old T-Mobile HTC G2, FWIW. I applied the $100 credit against the purchase.
    11-01-2014 12:10 PM
  8. dmiller440's Avatar
    Traded in the original Galaxy S which I had laying around for $100 Credit on my bill.
    11-01-2014 06:37 PM
  9. Firedogee's Avatar
    Traded in the original Galaxy S which I had laying around for $100 Credit on my bill.
    Same here, the first Galaxy phone. That thing is a dinosaur only 4 years later

    Sent Turbo-fast from my bulletproof 64GB Droid Turbo
    11-01-2014 06:59 PM
  10. Dojam's Avatar
    Seems like this is the right place for this question. I found my old Droid Incredible, charged and it works... I'm buying the turbo at full retail. Can someone confirm the $100 discount/gift card apply when buying at full retail?
    11-01-2014 08:24 PM
  11. Firedogee's Avatar
    Seems like this is the right place for this question. I found my old Droid Incredible, charged and it works... I'm buying the turbo at full retail. Can someone confirm the $100 discount/gift card apply when buying at full retail?
    I haven't heard of a single case where that has worked but it can't hurt to bring it in with you and try it.

    Sent Turbo-fast from my bulletproof 64GB Droid Turbo
    11-01-2014 08:26 PM
  12. diesteldorf's Avatar
    MotoTurboSmart100 code doesn't seem to work at trade-in.vzw.com

    For those that didn't do the trade-in at the store, have you received any text message from Verizon with a Promo Code?

    I was reading on verizonwireless.com that they will send a promo code within 5 days of activating the device.
    11-02-2014 04:33 PM
  13. spalt's Avatar
    does anyone know what the deal is with this? the MotoTurboSmart100 code still doesn't work. no one at verizon knows what the deal is. the people at the device trade in number (877-835-2024) don't know what the deal is. typical verizon cluster****!
    11-07-2014 11:31 AM
  14. fonger13's Avatar
    does anyone know what the deal is with this? the MotoTurboSmart100 code still doesn't work. no one at verizon knows what the deal is. the people at the device trade in number (877-835-2024) don't know what the deal is. typical verizon cluster****!
    I ordered online then went to the store and did the trade in, got the $100 no problem.
    11-07-2014 11:47 AM
  15. fonger13's Avatar
    MotoTurboSmart100 code doesn't seem to work at trade-in.vzw.com

    For those that didn't do the trade-in at the store, have you received any text message from Verizon with a Promo Code?

    I was reading on verizonwireless.com that they will send a promo code within 5 days of activating the device.
    I ordered mine a week ago and have yet to receive any email or text message, the day after I received the phone I brought it and the trade in phone to the store to complete the trade in, process went smoothly.
    11-07-2014 11:48 AM
  16. NoahRJ's Avatar
    I'm willing to test what they mean by ANY phone. My brother's old Droid X has 2 black circles in the screen about the size of a dime each. Almost every surface other than the buttons, camera, and screen have been ground down by a dremel, and the labeling off the buttons are ground off too. It looks absolutely terrible haha. I wonder if they'll give me the 100 for it. Still boots up though!
    Any luck with that Droid X trade-in? I have the same issue on my old model, and would love to get the gift card if possible.
    11-07-2014 12:55 PM
  17. MA2GA28's Avatar
    Seems like this is the right place for this question. I found my old Droid Incredible, charged and it works... I'm buying the turbo at full retail. Can someone confirm the $100 discount/gift card apply when buying at full retail?
    That's what I turned in! Worked like a charm. As long as it boots up and isn't in very bad shape, you are good to go! My Droid Razr Maxx wouldn't have gotten me a larger credit, so that made the decision even easier.
    11-07-2014 01:10 PM
  18. glazedfaith's Avatar
    I traded in an old Druid Charge with zero problems.

    Posted via the Android Central App powered by Droid Turbo
    11-08-2014 02:04 PM
  19. verysimple's Avatar
    Welcome to my world..

    I am on the phone with clueless verizon reps, being transffered between trad-in department and cs for past 90 minutes and everyone is clueless about this.. So frustrating..

    does anyone know what the deal is with this? the MotoTurboSmart100 code still doesn't work. no one at verizon knows what the deal is. the people at the device trade in number (877-835-2024) don't know what the deal is. typical verizon cluster****!
    11-08-2014 06:02 PM
  20. Board373's Avatar
    Did you need to trade in a charger with the phone? Thank you!
    11-10-2014 12:28 PM
  21. MA2GA28's Avatar
    Did you need to trade in a charger with the phone? Thank you!
    Don't need the charger. I had mine, but Rep said they just needed the phone. But, phone needs to boot up in store, so you will need to charge it up a bit before you go.
    11-10-2014 04:58 PM
  22. jerrykur's Avatar
    I need to get a new phone, but I am not up until next month. Does anyone know if there is a time limit on this trade in offer?

    I would love to get rid of my old Sprint Evo 4g and get $100 toward a new Droid Turbo.
    11-11-2014 12:34 PM
  23. Board373's Avatar
    Does anyone know about stock vs custom ROMs? I have 2 old Droid X's running Cyanogen I would love to trade in without having to factory reset. Thanks!
    11-11-2014 01:33 PM
  24. fonger13's Avatar
    When I traded mine in, the guy just went to look for the imei number, and asked me what the model name was. As long as he's able to navigate to the phone information part I think you should be OK.
    11-11-2014 01:43 PM
  25. Board373's Avatar
    I just called a local Verizon store and interestingly they told me it had to be on the current line (could not be a random smartphone laying around) and would have to be stock OS. She also mentioned custom roms voiding warranty which of course ran out years ago anyway so maybe she was misinformed/confused. Just wanted to share...

    Some additional info. If you have an older smartphone lying around, you need to call and have it activated before you can trade it in for the $100. Such a hassle for same results....
    11-11-2014 02:06 PM
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