07-20-2015 05:45 PM
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  1. Dojam's Avatar
    Just finish a chat with a Verizon CSR and the $100 credit apply when buying at full retail... So I'm heading out to Verizon to get my Droid. The only thing is as far as the chat conversation there is a $100 gift card send to you after they receive your old phone. I will report on how that goes...
    11-02-2014 12:24 PM
  2. njf529's Avatar
    That sounds like something I would be interested in. Do you have a business or corporate account? Did your contract get extended any amount of time?
    it wasn't a corporate deal. i had to agree to the 18-month edge program, but that is it.
    Shawn_S likes this.
    11-02-2014 12:46 PM
  3. Knyte's Avatar
    Does it support VoLTE Out of the box... Or does it need future update like the X14?
    No talk and data is killing me with the X! And I have 2 days left to return 😀
    In the same boat as you and I found out that the Droid turbo does have the same "feature" as the X14.

    Posted via Android Central App
    11-02-2014 12:54 PM
  4. leehardballer12's Avatar
    The cs rep I had was absolutely helpless as to any other solutions. He effectively told me to pay the etf and transfer out and start a new line if I wanted the device.

    Have you tried to upgrade online? Try and tell me if you can get the device and an edge purchase agreement in your cart
    Just tried it online and was informed that the charge for failure to turn in the device would be $299.....I think I'll attempt activating another device on that line since I'm paying for it and not able to use it anyway. I may end up being better off just paying the etf. By the time I do that, I may as well just wait until I can early edge on my own line.

    Posted via the Android Central App
    11-02-2014 03:57 PM
  5. Firedogee's Avatar
    Is there a timeframe on the deal?
    Within your contract period

    Sent Turbo-fast from my bulletproof 64GB Droid Turbo
    11-03-2014 12:40 AM
  6. anthony81586's Avatar
    Within your contract period

    Sent Turbo-fast from my bulletproof 64GB Droid Turbo
    Thanks for the response. Nice signature lol
    11-03-2014 06:15 AM
  7. Shaun Rounds's Avatar
    They took my very old smartphone and gave me 100 card right there to use that day!
    11-03-2014 03:13 PM
  8. Kaiser Droid's Avatar
    How long does the activation fee being waved last? Also, the $100 for a 'usable' device, how long does that last, I heard December - is that correct?
    11-03-2014 10:13 PM
  9. Firedogee's Avatar
    How long does the activation fee being waved last? Also, the $100 for a 'usable' device, how long does that last, I heard December - is that correct?
    I've heard December for both. Maybe Joe the Insider could chime in? (rubs genie lamp)

    Sent Turbo-fast from my bulletproof 64GB Droid Turbo
    11-03-2014 11:20 PM
  10. InfiniteClouds's Avatar
    I purchased mine full retail from a Verizon store but did not trade-IN. Seeing how others have done this I suppose I should go back to the store with my Droid 4!
    11-04-2014 12:50 AM
  11. Firedogee's Avatar
    How long does the activation fee being waved last? Also, the $100 for a 'usable' device, how long does that last, I heard December - is that correct?
    This gives a date.

    http://forums.androidcentral.com/e?l...token=6My273JC

    Sent Turbo-fast from my bulletproof 64GB Droid Turbo
    11-04-2014 07:33 AM
  12. almondman's Avatar
    I just had a chat online with a Verizon rep about buying a Droid turbo 64gb with no plan or contract and here is the transcript
    Please hold for a Verizon Wireless sales representative
    You are now chatting with 'Joe C.'

    Joe C.: at 10:39:42
    Hello, welcome to Verizon Wireless sales chat! My name is Joe C.

    You:
    I just had a chat with melissa that went as follows----Can I purchase a 64gb
    droid turbo at full price with NO PLAN or contract as a gift for someone?*

    Melissa: at 10:21:32 Yes you can, you will have to choose a
    plan in the order, but it does not have to be activated with this plan or
    even on our network.

    Joe C.: at 10:41:00
    Yes that is correct you can do that however you would have to select the
    plan for the order.

    You: at 10:41:43
    I tried that but i cannot check out without a plan!!
    Joe C.: at 10:42:08
    I do understand you would have to select a plan.
    Joe C.: at 10:42:50
    But it don't have to be activated with the plan.

    You: at 10:42:58
    I do not want a plan right now I just want the phone (no plan no contract)
    Joe C.: at 10:43:40
    I do understand you wouldn't have to get the plan it just would have to be
    selected when ordering to have it
    completed.

    You: at 10:44:47
    I did that but when i went to checkout it wouldn't let me without a plan

    Joe C.: at 10:45:33
    Did you select a plan?

    You: at 10:47:16
    yes during the order then i went to cart and deleted the plan and then
    selected checkout but when i did that it said i had to have a plan

    Joe C.: at 10:48:09
    You would have to checkout with the plan in order for it to be completed. I
    understand that you do not want a plan however it must be ordered for the
    order to be complete.

    Joe C.: at 10:49:30
    Then once you received the phone you can call to have the plan taken off so
    it wouldn't be activated with us.

    You: at 10:50:12
    Thanks anyway. I'll just wait until i can buy one directly from Motorola

    Joe C.: at 10:50:18
    Thank you for your business and for choosing Verizon Wireless!

    Has anybody done this?
    11-04-2014 05:19 PM
  13. BlueBlazer60's Avatar
    I just had a chat online with a Verizon rep about buying a Droid turbo 64gb with no plan or contract and here is the transcript
    Please hold for a Verizon Wireless sales representative
    You are now chatting with 'Joe C.'

    Joe C.: at 10:39:42
    Hello, welcome to Verizon Wireless sales chat! My name is Joe C.

    You:
    I just had a chat with melissa that went as follows----Can I purchase a 64gb
    droid turbo at full price with NO PLAN or contract as a gift for someone?*

    Melissa: at 10:21:32 Yes you can, you will have to choose a
    plan in the order, but it does not have to be activated with this plan or
    even on our network.

    Joe C.: at 10:41:00
    Yes that is correct you can do that however you would have to select the
    plan for the order.

    You: at 10:41:43
    I tried that but i cannot check out without a plan!!
    Joe C.: at 10:42:08
    I do understand you would have to select a plan.
    Joe C.: at 10:42:50
    But it don't have to be activated with the plan.

    You: at 10:42:58
    I do not want a plan right now I just want the phone (no plan no contract)
    Joe C.: at 10:43:40
    I do understand you wouldn't have to get the plan it just would have to be
    selected when ordering to have it
    completed.

    You: at 10:44:47
    I did that but when i went to checkout it wouldn't let me without a plan

    Joe C.: at 10:45:33
    Did you select a plan?

    You: at 10:47:16
    yes during the order then i went to cart and deleted the plan and then
    selected checkout but when i did that it said i had to have a plan

    Joe C.: at 10:48:09
    You would have to checkout with the plan in order for it to be completed. I
    understand that you do not want a plan however it must be ordered for the
    order to be complete.

    Joe C.: at 10:49:30
    Then once you received the phone you can call to have the plan taken off so
    it wouldn't be activated with us.

    You: at 10:50:12
    Thanks anyway. I'll just wait until i can buy one directly from Motorola

    Joe C.: at 10:50:18
    Thank you for your business and for choosing Verizon Wireless!

    Has anybody done this?
    Will Verizon sell you a phone without a plan? I have no idea.

    Will Verizon sell you a phone on their website without a plan on the Verizon website? As systems analyst having been involved in the design of these types of systems for 30+ years, I would almost bet dollars to doughnuts that you can not do that because of the technical design. Verizon is primary selling phone service [not customer service] and the phones necessary to use the service. To them if you are paying a phone it requires service hence the checkout process is coded to require you to have service. Think of the mess if the checkout allowed Joe Public to buy a phone or service separately. Thousands of people requiring customer service to get them the missing part and hook them together to use their wonderful new Verizon network phone. Much easier and many fewer of the intelligent Verizon customer service personnel needed if a joint purchase is required. If course, you already know all of this information.

    The only way to get around this would be for a human override of the system. What they are telling you is "trust us". Sign up for a plan to get your phone. Call us and we will remove the plan. The key is trust. There is an old saying that I will not include about the translation of the phrase "Trust Me".

    IMHO, you are better served looking for a different source.

    Of course having expressed this opinion, the next post will be from some one telling us how great the process works.
    11-04-2014 08:54 PM
  14. currentdroiduser's Avatar
    Question for Joe. I know the turbo will be getting an update for android L lollypop or 5.0 when is that happening? Two the camera will be upgraded but will this phone have power saving or ultra power saving mode after the upgrade? If not i may head towards note4....

    If not does this phone still have enough battery life to outlast the note4 if that phone is on ultra saving or power save mode? Im down to these 2 phones.

    Posted via the Android Central App
    11-05-2014 04:50 PM
  15. Kaiser Droid's Avatar
    This gives a date.

    A New DROID Experience Arrives in 48 Hours

    Sent Turbo-fast from my bulletproof 64GB Droid Turbo
    Thanks, the $100 for the 'usable' phone probably runs the same length I would think.
    11-05-2014 08:15 PM
  16. joeblow567's Avatar
    Has anyone who purchased this phone online received a text or email with the way to trade in their old smartphone for the $100 credit? Supposedly we should have received something 5 days after activating. It has now been 5 days and I haven't received anything yet. Thanks all!
    11-05-2014 08:54 PM
  17. resn8's Avatar
    I just had a chat online with a Verizon rep about buying a Droid turbo 64gb with no plan or contract and here is the transcript
    Please hold for a Verizon Wireless sales representative
    You are now chatting with 'Joe C.'

    Joe C.: at 10:39:42
    Hello, welcome to Verizon Wireless sales chat! My name is Joe C.

    You:
    I just had a chat with melissa that went as follows----Can I purchase a 64gb
    droid turbo at full price with NO PLAN or contract as a gift for someone?*

    Melissa: at 10:21:32 Yes you can, you will have to choose a
    plan in the order, but it does not have to be activated with this plan or
    even on our network.

    Joe C.: at 10:41:00
    Yes that is correct you can do that however you would have to select the
    plan for the order.

    You: at 10:41:43
    I tried that but i cannot check out without a plan!!
    Joe C.: at 10:42:08
    I do understand you would have to select a plan.
    Joe C.: at 10:42:50
    But it don't have to be activated with the plan.

    You: at 10:42:58
    I do not want a plan right now I just want the phone (no plan no contract)
    Joe C.: at 10:43:40
    I do understand you wouldn't have to get the plan it just would have to be
    selected when ordering to have it
    completed.

    You: at 10:44:47
    I did that but when i went to checkout it wouldn't let me without a plan

    Joe C.: at 10:45:33
    Did you select a plan?

    You: at 10:47:16
    yes during the order then i went to cart and deleted the plan and then
    selected checkout but when i did that it said i had to have a plan

    Joe C.: at 10:48:09
    You would have to checkout with the plan in order for it to be completed. I
    understand that you do not want a plan however it must be ordered for the
    order to be complete.

    Joe C.: at 10:49:30
    Then once you received the phone you can call to have the plan taken off so
    it wouldn't be activated with us.

    You: at 10:50:12
    Thanks anyway. I'll just wait until i can buy one directly from Motorola

    Joe C.: at 10:50:18
    Thank you for your business and for choosing Verizon Wireless!

    Has anybody done this?
    Just use the "Verizon Iconic" site to order a phone at full retail without a plan. I don't remember the url. Just Google it.
    11-05-2014 09:12 PM
  18. camachinist's Avatar
    Has anyone who purchased this phone online received a text or email with the way to trade in their old smartphone for the $100 credit?


    I bought mine online a couple minutes after midnight on launch day and activated Friday morning and nothing yet here.
    11-05-2014 09:15 PM
  19. asylvia's Avatar
    i also haven't received my code yet.
    11-06-2014 02:57 PM
  20. kow613's Avatar
    I am currently in a family plan with my Dad and Brother and Sister and Mom. We were told our family plan is full. My wife and brother in law want to start a second family plan on the same account.

    1. Will my wife (switching from T-Mobile) be able to get the $100 discount on the Turbo if she turns in her old smart phone?

    2. Would my wife also qualify for the $150 credit promotion for switching a number to Verizon?

    Thank you for your help!
    11-06-2014 07:02 PM
  21. pbug56's Avatar
    How can Moto and Verizon, knowing that these phones are used for navigation and in car calling, not provide a proper car dock for such an expensive and high end phone? Not being able to navigate takes away a huge advantage of having a smart phone.
    11-07-2014 11:32 PM
  22. doogald's Avatar
    How can Moto and Verizon, knowing that these phones are used for navigation and in car calling, not provide a proper car dock for such an expensive and high end phone? Not being able to navigate takes away a huge advantage of having a smart phone.
    My guess is that it's because they are moving toward using voice commands to control the phones, plus that they didn't sell enough car docks with past devices to make it worth selling one now (profitably). You can use voice commands to navigate and then it's just one touch of the big blue start navigation button on the screen to start a session (or you can start navigating while the car is stopped.)
    11-08-2014 09:01 AM
  23. DrGonzo48's Avatar
    I was told by customer service on the phone that you can upgrade within a week of your contract expiring (without edge). Reason this matters to me is I'll be traveling when my contract is up and would like to have a new phone (with good battery life) before I hit the road. My question is: will the reps at the store be aware of this policy or is it going to be a big hassle? Thanks in advance for answering.
    11-09-2014 10:42 AM
  24. keegh's Avatar
    I was told by customer service on the phone that you can upgrade within a week of your contract expiring (without edge). Reason this matters to me is I'll be traveling when my contract is up and would like to have a new phone (with good battery life) before I hit the road. My question is: will the reps at the store be aware of this policy or is it going to be a big hassle? Thanks in advance for answering.
    If I were you I'd call CS again and ask them to note that on your account.

    While if its within a week I can see a rep in store helping you out, it can't hurt to have something noted.
    DrGonzo48 likes this.
    11-09-2014 03:05 PM
  25. DrGonzo48's Avatar
    If I were you I'd call CS again and ask them to note that on your account.

    While if its within a week I can see a rep in store helping you out, it can't hurt to have something noted.
    Good idea, thanks.
    11-09-2014 03:16 PM
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