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  1. Danlosdi's Avatar
    When I try to update my apps I'm getting an error message for every single one, I also can't download new apps either.

    I enabled all the apps I disabled and turned the phone off and back on, I still get the same messages.
    11-27-2014 12:38 PM
  2. doogald's Avatar
    Settings / apps. Scroll down to Google play store, tap it, wait for it to update and tap clear data and open the play store again. If that doesn't fix it go back and tap uninstall updates and see if that works.
    11-27-2014 04:00 PM
  3. sashazur's Avatar
    Just received my 64 gig black Turbo today, 11/26/2014.

    So my Moto (Voice) continuously locks up and crashes. It's now come the the point that it's stuck at the last step where it tells you "Touch the mic to finish setting up voice control". When I click on the final set up it gives me the voice options, the only selection available is "Launch Phrase" with a checkbox but you can't check anything on it. Everything else is grayed out.

    I've rebooted the phone, cleared the data and cache and it hasn't worked.

    Another "bug" (maybe) is the phone will not shut down while charged. Mine will only reboot. Is this working as designed?

    Attachment 150889
    Sorry, I haven't experienced either of these problems; I have the same phone, 3 weeks now, and it's been behaving perfectly since I got it. I suggest you do a factory data reset and then if the problems continue, swap for a new phone.
    11-27-2014 04:40 PM
  4. mama2kaylabug's Avatar
    I got a droid turbo and accidentally dropped it and the screen cracked. So I called for an replacement and they sent it free of charge. Only then my texts wasnt working. I could send with no issues but I couldn't recieve it till like 30 mins to an hour later. If I reboot my phone it will start working again for a short time and then start messing up again. So I had another replacement phone shipped to me and it's doing the same thing again. Am I doing something wrong??? I use the Verizon messaging.
    11-30-2014 12:10 AM
  5. dungoyle's Avatar
    I got a droid turbo and accidentally dropped it and the screen cracked. So I called for an replacement and they sent it free of charge. Only then my texts wasnt working. I could send with no issues but I couldn't recieve it till like 30 mins to an hour later. If I reboot my phone it will start working again for a short time and then start messing up again. So I had another replacement phone shipped to me and it's doing the same thing again. Am I doing something wrong??? I use the Verizon messaging.
    Rule out Verizon messaging by using the stock or google messaging app for a day and confirm if the problem persists. If it does, contact support again. Just a suggestion.
    11-30-2014 09:46 AM
  6. Turbo prob's Avatar
    I have been trying to set up Basic or Premium Visual Voicemail with Verizon for 3 weeks and after multiple store visits and calls to technical service was just told "a patch is coming" but Verizon does not know when. Now I am being told I cannot return the phone because I am outside of the 14 day period even though I was told "not to worry - if they cannot fix this I could return it even after 14 days". Turn your Turbo in right away if you are having this problem!
    11-30-2014 05:13 PM
  7. cyberr8der's Avatar
    I've been using visual voice mail since I got the turbo with no problems.
    arrowgance, hannsoft and maxman1 like this.
    11-30-2014 05:22 PM
  8. choopsta42's Avatar
    Literally had my Turbo for 24 hours now. I was at the movies last night, and it fell out of my pocket. Checked the screen, and everything was fine. When I woke up and checked my phone the next morning, there were blue and purple specs covering my phone, and is continuing to get worse. Whats going on here? is this covered by the Screen Assurance policy?
    11-30-2014 07:12 PM
  9. StormnNJ's Avatar
    Noticed over the weekend that the ram in use seems to grow over time and not release. I don't have apps running in the background I normally close them out. But powering up the phone and going in to running apps it shows it as .91GB and after two days jumps up to 1.5GB. The system does seem sluggish over time. Not sure why but google keyboard will start at about 7MB and after a day stay at around 130MB. I have uninstalled the update for the keyboard and hope that helps.

    Am I understanding this wrong or is an app not playing nice maybe?
    12-01-2014 05:33 AM
  10. marlin29311's Avatar
    Android System has recently begun to cause a 100% wakelock on the phone, draining my battery faster than normal. Any ideas on why the Android System process would be causing a 100% wake lock? A reboot temporarily fixes the problem - it just comes back 12-14 hrs after the reboot. Tried clearing the cache as well.
    12-01-2014 02:52 PM
  11. nedqadams's Avatar
    Is there any way to calibrate the compass? Mine is constantly 90 degrees off.
    Also, is there anyway to implement google's predictive dialer? Not sure why they didn't include it but I found it very helpful when trying to call local businesses.
    12-01-2014 04:11 PM
  12. 1BlinkGone's Avatar
    Oh how I want to be rid of all ADS!!! My last phone I had root and zero nags/ads, and I can't wait to be rid of them all...again. To try and get some peace I ran Ad Block Plus, and it doesn't seem to function correctly on the OEM Turbo OS...I downloaded it and after a bit of fiddling I uninstalled it.
    Rory.Gibb likes this.
    12-02-2014 02:02 AM
  13. yonupe17's Avatar
    Hey guys does anyone have problems with their droid turbo freezing?
    12-02-2014 12:20 PM
  14. smoddelmog's Avatar
    Apologize if this has already been noted - there are now many pages to this thread and my internet is creaky for some reason.

    I use the Verizon message app on my phone (it's the default on the Droid Turbo apparently) and also on my two Nexus 7 tabs. My previous phone was a Droid Maxx and before that a Droid Razr Maxx. This is the first device I've had this issue with: SMS messages replicate themselves every few hours. I have wound up with as many as 8 copies of the same message. Has anyone else seen this with the Turbo (or with any other device)? Any idea how to prevent it?
    12-02-2014 06:00 PM
  15. Jamo319's Avatar
    Just got my new turbo today. I wag in the process of moving content from old phone to new and the new turbo just stated restarting repeatedly. I can't even get past the big Motorola symbol before it restarts again. Anyone else seen this? Anything I can do?
    12-03-2014 01:03 AM
  16. bcrit's Avatar
    What is Softcard, and is it safe to use? I'm gun shy with all the scam issues going on.
    12-03-2014 05:29 AM
  17. bcrit's Avatar
    What apps are you talking about -- Contacts+ Dialer+ Messages+?
    12-03-2014 05:47 AM
  18. doogald's Avatar
    What is Softcard, and is it safe to use? I'm gun shy with all the scam issues going on.
    It's a mobile payment application and service, like apple pay is for the iPhone 6. Not a scam, but Google also has Google Wallet available if you want to use that. I haven't used either myself, but I'd be more likely to use Google wallet.
    12-03-2014 07:51 AM
  19. KidCuda's Avatar
    What is Softcard, and is it safe to use? I'm gun shy with all the scam issues going on.
    Softcard is the [evil] collaboration between VZ, AT&T and T-Mobile for mobile payments. They were the reason Google Wallet was blocked on these carriers until a year ago. It's pretty clunky in my opinion, I just use Google Wallet. It accepts most cards and loyalty cards.
    12-03-2014 10:22 AM
  20. James Fontaine's Avatar
    This may have been mentioned. When in a call, and you go to press a number key or end the call... the notifications bar is down. WTF.
    12-03-2014 06:08 PM
  21. mwbryant1977's Avatar
    Having problems with msm_hsic_host keeping phone awake on my turbo I've seen it was a problem on nexus 4,...but turbo? Anyone else have this? Can anyone help?
    12-03-2014 06:26 PM
  22. Masheen's Avatar
    Hey guys does anyone have problems with their droid turbo freezing?
    I'm having an issue that may be the same as yours. I noticed that my alarm wouldn't go off in the mornings. I pick up my phone when I finally wake up, swipe to unlock the screen, and it goes blank. Pressing the power button doesn't turn it back on. I have to hold the power button until the phone resets. This has happened to me three times so far, and I have missed class twice, and was late to work once. I use a regular alarm clock now.

    This has happened to me during the day as well, although it is a much bigger problem when it happens at night with an alarm set that never goes off. I wiped system cache two different times, in addition to wiping app cache and that didn't work, so I factory reset on two different occasions, and just kept Google apps installed, and that did't work either.

    I'm convinced that I have a lemon, and Verizon is sending me a warranty replacement via mail. Not too happy because the replacement devices are usually refurbished, however, the rep said it may be brand new because the phone was just recently released and there may be no refurbished phones on deck. Also, it's being shipped economy instead of overnight? Vzw trying to cut costs. I asked a manager that I'm friendly with and he told me that they only overnight replacements now if the phone has paid insurance added to the bill. Previously they used to overnight all replacements. Found that interesting.
    12-03-2014 06:29 PM
  23. bcrit's Avatar
    Where is the Phone Dialer App - Private Call volume setting?
    12-04-2014 05:17 AM
  24. opus1269's Avatar
    Click on the phone icon, click on the three dots on the lower right, select settings, scroll to the bottom. It is called Voice Privacy. I think that is what you want. It's not really a volume thing, but some people seem to think it helps with that.
    12-04-2014 08:06 AM
  25. Christel C's Avatar
    I'm having an issue that may be the same as yours. I noticed that my alarm wouldn't go off in the mornings. I pick up my phone when I finally wake up, swipe to unlock the screen, and it goes blank. Pressing the power button doesn't turn it back on. I have to hold the power button until the phone resets. This has happened to me three times so far, and I have missed class twice, and was late to work once. I use a regular alarm clock now.

    This has happened to me during the day as well, although it is a much bigger problem when it happens at night with an alarm set that never goes off. I wiped system cache two different times, in addition to wiping app cache and that didn't work, so I factory reset on two different occasions, and just kept Google apps installed, and that did't work either.

    I'm convinced that I have a lemon, and Verizon is sending me a warranty replacement via mail. Not too happy because the replacement devices are usually refurbished, however, the rep said it may be brand new because the phone was just recently released and there may be no refurbished phones on deck. Also, it's being shipped economy instead of overnight? Vzw trying to cut costs. I asked a manager that I'm friendly with and he told me that they only overnight replacements now if the phone has paid insurance added to the bill. Previously they used to overnight all replacements. Found that interesting.
    So the only way to call with the freezing is to get a replacement? Did anyone else fix this issue?
    12-04-2014 09:50 AM
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