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  1. VooDooCC's Avatar
    I kind of doubt it's turbo specific, but asking here anyway..Is there a way to turn off the "location found" notification? It his away on its own, but distracts me every time it pops up. I like the Moto assist functions, but this constant notification is about to make me leave GPS off and but use the assists.
    12-10-2014 01:44 PM
  2. Jackie Koch's Avatar
    Just got mine on last month. I also got the 64gb ballistic nylon, but have always been a Samsung person. Just recently it will stop working and totally shut off on me. It only gets charged at night when I'm sleeping. I pick it up from the night stand in the morning, and poof, it freezes and goes black. Can't turn it on to save my life. It only starts working again when you do a soft reset on it. This morning it did it to me again, and I was late to work as it is my alarm clock.
    12-11-2014 04:20 PM
  3. Charlie_DeC's Avatar
    Anybody else having a problem with time zone? I've got the phone set up (under Settings, Date & time) to 'Automatic date & time' and 'Automatic time zone'. Most of the time this works fine (say if I am in Boston or RI, the time on my phone is correct). When I go to my home (which is also in the eastern time zone, the phone displays the time an hour behind where it should be. I can see in the settings that the network provided time zone is Central Standard Time, which is not even close. My GPS is on (the time corrects itself when I go to work in Boston), but every time I get home and look at the phone, the time is incorrect. Any thoughts? Thanks.

    (I should note that we have a Verizon Note 4 here as well, and the time doesn't seem to have any problems, and also that I've had the phone for a few weeks, but this just started happening a few days ago.)
    12-14-2014 05:16 PM
  4. Charlie_DeC's Avatar
    (please ignore - accidental post and don't see a way to delete)
    12-14-2014 05:28 PM
  5. Charlie_DeC's Avatar
    Anyone noticing WiFi not connecting in any sort of timely manner to a known network? I am having to go into settings before it connects to my home network, over a matter of a few minutes.

    Posted via the Android Central App
    Yes. I every time I go home or to work, I need to go into setting and turn the wifi off and then back on again in order for it to connect to the appropriate wifi network. If I forget, I'm on the cellular network until I remember again. Doesn't seem to happen on the SAME wifi (so if I go out, never connect to another network, and then come home again, it reconnects to my home wifi).
    12-14-2014 05:36 PM
  6. Postoid's Avatar
    Just got mine on last month. I also got the 64gb ballistic nylon, but have always been a Samsung person. Just recently it will stop working and totally shut off on me. It only gets charged at night when I'm sleeping. I pick it up from the night stand in the morning, and poof, it freezes and goes black.
    Was it doing this shortly after you got it in November? Maybe get a regular alarm clock (just in case!) and disable the turbo's alarm, then do a clear cache https://motorola-global-portal.custh...67/p/30,6720,9 , go back in and enable the alarm on the turbo and see if that clears up the problem. If it doesn't, might be time for a factory data reset or see if you can return it to VZW for a replacement unless you're past the 14 day return date?. Keep us posted.
    12-14-2014 06:01 PM
  7. hmg2015's Avatar
    I am having the exact same issue did you find a way to fix it?
    12-15-2014 12:57 PM
  8. hmg2015's Avatar
    Had the phone for a few days and the black launch screen isn't working properly. When it senses the approach or I wave my hand the whole screen briefly flashes white. Whenever there is a notification...FLASH. If I have it in the console or my lap and while driving FLASH. In a dark room or driving at night it is like a camera flash(sucks when it's on the nightstand). Additionally it gets stuck when I try to wake up the phone with the power button. It often takes several pushes to get the phone to the home screen.
    The problem has come and gone a couple times. When it is happening I restart and the screen stays black during the animation of the startup but I can hear the music.
    I am having this same issue did anyone find a way to fix it?
    12-15-2014 12:59 PM
  9. Lee Boyette's Avatar
    I purchased a new droid turbo (red) last week and while I was talking on the phone the person would often stop me and say that I cut out on them- please repeat. Although I never heard it for myself, everyone explained that it sounded like I was a long way from the phone. (They could barely hear me talking). With the phone, I ordered a red incipio case. I took this case off and it still happened. Although it did not happen on every call; it did on about 50% of the time.
    12-15-2014 01:45 PM
  10. Lee Boyette's Avatar
    I talked to tech support at Verizon and they noticed it too. Just took the phone back and got a brand new one... Same thing is happening- not sure what to do now. If this persists; I guess I will switch back to the razzr max-it was a great phone. I got the turbo because I could upgrade for not much money. I really like the phone, but cannot deal with this issue
    12-15-2014 03:24 PM
  11. Lee Boyette's Avatar
    If anyone can help; I would greatly appreciate it!
    12-15-2014 03:25 PM
  12. cyberr8der's Avatar
    I talked to tech support at Verizon and they noticed it too. Just took the phone back and got a brand new one... Same thing is happening- not sure what to do now. If this persists; I guess I will switch back to the razzr max-it was a great phone. I got the turbo because I could upgrade for not much money. I really like the phone, but cannot deal with this issue
    Try toggling advanced calling on or off and see if that makes a difference.
    12-15-2014 04:06 PM
  13. Lee Boyette's Avatar
    Thank you very much for the response... Unfortunately, I am not sure what you mean about 'toggling advanced calling on or off" . Please explain how to do that.
    12-15-2014 04:29 PM
  14. cyberr8der's Avatar
    Go to android settings. There you should see advances calling about 5 options down. Select advanced calling and you will see an on/off toggle. If you don't see advanced calling scroll to the bottom of settings and select system updates and one should be available.
    12-15-2014 05:33 PM
  15. teeitupmo#WN's Avatar
    Also, if you use speaker, turn off audio effects.
    12-16-2014 06:47 AM
  16. nedqadams's Avatar
    If anyone can help; I would greatly appreciate it!
    I'm also having this problem with multiple people. They're all on ATT if that makes any difference.
    12-17-2014 07:12 PM
  17. Trista Cooper's Avatar
    Screenshot is power button and volume down button at the same time.
    12-18-2014 10:02 PM
  18. carbon_force's Avatar
    This is a long rant, but this is my honest review of the Turbo and Verizon. I have already spoken to someone about these numerous issues, so don't flag me. CNET and Verizon wouldn't allow me to post my full review. I encourage those interested in this phone to reconsider another phone.

    Some people may be sold on the super long battery life, the 21 MP camera, and the strong build of the Droid Turbo, but that's where the great specs end for me.
    THIS IS YOUR WARNING: THEY WILL PUSH THIS DEVICE ON YOU AND GIVE YOU MANY OFFERS TO BUY IT.
    I have a very critical review of the Turbo because of the terrible service I have received from Verizon Wireless in regards to the EDGE program, the warranty claim, and how they DID NOT require a signature for my device to be dropped off (to my house) from FEDEX, AND MY DEVICE WAS DELIVERED TO THE WRONG HOUSE AND WAS NEVER RETRIEVED. (the driver claims that he left it at the house on the corner, WHICH ISN'T MY HOUSE, AS STATED BY THE CORRECT ADDRESS WHICH I GAVE THEM). Verizon has yet to give me a functioning device nearly a week later. And they won't let me get another device of equal value, so be weary of EDGE and purchasing at a non-corporate store.
    1. This device contains a lot of unnecessary (Verizon and Amazon) preloaded apps, which you CAN disable, but they still take up space. However, this device is bare bones, which is nice in the long run (Samsung's products lag so bad with time), but the Google ecosystem isn't efficient enough to offer good apps that work across all phones (in my honest opinion, I feel the PlayStore has so many apps and so many dated apps it is really hard to decipher which is worth downloading to IMPROVE the device. I feel that the apps should complement the device). Another little thing--why is there no dedicated flashlight widget INCLUDED? I think it passed time for that; it should be included in a device.
    2. There is NO expandable memory.
    3. The SIM card slot is placed on the volume rocker (the volume rocker pops out). Who came up with that stupid idea?! It is very flimsy. And within 3 hours of having the device, the Turbo would not recognize the SIM card. The retailers told me I had a faulty device, and it has been a great hassle trying to replace this phone with EDGE.
    4. The camera takes detailed shots, but there is no optical image stabilization, so some pictures come out blurry. The front facing camera is in the center, which I like, but it is subpar. When comparing the Turbo to my Samsung GS3 front facing camera, the GS3 did not lag when I moved--the Turbo had a ghostly lag trying to keep up with my head movements. That is sad for a phone that is over 2 years newer. There is no dual camera!! This is 2014 entering into 2015, and there is no dual camera? The two flashes are nice, it gives better shadows when taking pictures, but there are no special camera features as featured on Samsung, LG, and Apple devices. I was very disappointed. And to my knowledge, there will be now added features from Motorola or Android.
    4. There is no split screen feature!!! Again, my 2.5 year old device had a split screen feature, and several other phones have this necessary feature, like LG G3. How can I not read my email and do a quick search the same screen...come on this phone is half-baked.

    5. The speakers are nice...it only has front facing speakers at the top. It doesn't get very loud, but at least it isn't muddled. I used some in-ear buds and the sound quality was nice and loud.
    6. The keyboard is problematic. It is very small, and I have seen no way to adjust the pre-installed keyboard. The emojis are different (ugly) as well--they tried so hard to make it "unique." Swype is nice.
    7. YOU CANNOT TALK ON THE PHONE AND SURF THE WEB!!! REALLY, Verizon, REALLY? It kicked me back to 1x and then said that this function isn't available...THIS IS 2014 ENTERING INTO 2015 AND THIS SHOULD NOT BE A PROBLEM! I was able to surf the web and take calls with no problem on my Droid X back in 2011.
    8. The battery does last a very long time, but come on, you can swap out a battery if you really needed it for a long period of time. Samsung and LG have considerably large batteries, and you can swap them out. There is NO power saving feature on the Turbo.
    9. The display is very beautiful, and the colors are rich but not overly saturated. It sits well in the hand. But the home, multitasking, and the back keys are very annoying! They do not disappear, and they stay lit during videos. The black bar is annoying. It takes up space that could have been used for the display.
    10. Why doesn't the phone come with headphones? This is an expensive device, and the Turbo charger is great, but no headphones?? That's different for a smartphone...most smartphones come with headphones--no questions.
    11. The charger is quick, but you can't fold down the prongs, which I find problematic in the future. The prongs could chip or bend. The cord is also quite short--maybe 24-28 inches, and that does NOT go far.
    12. The Moto features are nice, and Google Now is responsive.
    One thing I can say is that I have the Samsung GS5 as a loaner and I prefer the Turbo a tad more--GS5 lags and the health features can be cumbersome, but I think I should have gotten the LG G3. It doesn't have the high end processor like the Turbo, but I doubt I would have noticed coming from such an "old" device (which I only replaced because of the lagginess and poor screen quality). Too bad Verizon EDGE has made this nearly impossible. But I will say that Motorola shouldn't have given me a defective device, so this goes towards their quality control. However, Verizon takes blame because I can swap out phones and they did not require a signature for such an expensive product that was stolen, of course, during the holiday season. I feel in the future, after my contract expires, I will NOT continue with VZW. Very bad customer service.
    quantum tao and kjjb0204 like this.
    12-21-2014 04:07 AM
  19. cyberr8der's Avatar
    Good grief. Take your fight with Verizon and pick another provider and phone. Show them the above list when you're picking a phone and you should be all set.
    spotnjack and arrowgance like this.
    12-21-2014 10:19 AM
  20. quantum tao's Avatar
    and here we call a phone like this "almost perfect". the only real disappointment for me is the camera, 21mp that takes pictures like an old flip phone.
    12-21-2014 10:48 AM
  21. cyberr8der's Avatar
    This is a long rant, but this is my honest review of the Turbo and Verizon. I have already spoken to someone about these numerous issues, so don't flag me. CNET and Verizon wouldn't allow me to post my full review. I encourage those interested in this phone to reconsider another phone.

    Some people may be sold on the super long battery life, the 21 MP camera, and the strong build of the Droid Turbo, but that's where the great specs end for me.
    THIS IS YOUR WARNING: THEY WILL PUSH THIS DEVICE ON YOU AND GIVE YOU MANY OFFERS TO BUY IT.
    I have a very critical review of the Turbo because of the terrible service I have received from Verizon Wireless in regards to the EDGE program, the warranty claim, and how they DID NOT require a signature for my device to be dropped off (to my house) from FEDEX, AND MY DEVICE WAS DELIVERED TO THE WRONG HOUSE AND WAS NEVER RETRIEVED. (the driver claims that he left it at the house on the corner, WHICH ISN'T MY HOUSE, AS STATED BY THE CORRECT ADDRESS WHICH I GAVE THEM). Verizon has yet to give me a functioning device nearly a week later. And they won't let me get another device of equal value, so be weary of EDGE and purchasing at a non-corporate store.
    1. This device contains a lot of unnecessary (Verizon and Amazon) preloaded apps, which you CAN disable, but they still take up space. However, this device is bare bones, which is nice in the long run (Samsung's products lag so bad with time), but the Google ecosystem isn't efficient enough to offer good apps that work across all phones (in my honest opinion, I feel the PlayStore has so many apps and so many dated apps it is really hard to decipher which is worth downloading to IMPROVE the device. I feel that the apps should complement the device). Another little thing--why is there no dedicated flashlight widget INCLUDED? I think it passed time for that; it should be included in a device.
    2. There is NO expandable memory.
    3. The SIM card slot is placed on the volume rocker (the volume rocker pops out). Who came up with that stupid idea?! It is very flimsy. And within 3 hours of having the device, the Turbo would not recognize the SIM card. The retailers told me I had a faulty device, and it has been a great hassle trying to replace this phone with EDGE.
    4. The camera takes detailed shots, but there is no optical image stabilization, so some pictures come out blurry. The front facing camera is in the center, which I like, but it is subpar. When comparing the Turbo to my Samsung GS3 front facing camera, the GS3 did not lag when I moved--the Turbo had a ghostly lag trying to keep up with my head movements. That is sad for a phone that is over 2 years newer. There is no dual camera!! This is 2014 entering into 2015, and there is no dual camera? The two flashes are nice, it gives better shadows when taking pictures, but there are no special camera features as featured on Samsung, LG, and Apple devices. I was very disappointed. And to my knowledge, there will be now added features from Motorola or Android.
    4. There is no split screen feature!!! Again, my 2.5 year old device had a split screen feature, and several other phones have this necessary feature, like LG G3. How can I not read my email and do a quick search the same screen...come on this phone is half-baked.

    5. The speakers are nice...it only has front facing speakers at the top. It doesn't get very loud, but at least it isn't muddled. I used some in-ear buds and the sound quality was nice and loud.
    6. The keyboard is problematic. It is very small, and I have seen no way to adjust the pre-installed keyboard. The emojis are different (ugly) as well--they tried so hard to make it "unique." Swype is nice.
    7. YOU CANNOT TALK ON THE PHONE AND SURF THE WEB!!! REALLY, Verizon, REALLY? It kicked me back to 1x and then said that this function isn't available...THIS IS 2014 ENTERING INTO 2015 AND THIS SHOULD NOT BE A PROBLEM! I was able to surf the web and take calls with no problem on my Droid X back in 2011.
    8. The battery does last a very long time, but come on, you can swap out a battery if you really needed it for a long period of time. Samsung and LG have considerably large batteries, and you can swap them out. There is NO power saving feature on the Turbo.
    9. The display is very beautiful, and the colors are rich but not overly saturated. It sits well in the hand. But the home, multitasking, and the back keys are very annoying! They do not disappear, and they stay lit during videos. The black bar is annoying. It takes up space that could have been used for the display.
    10. Why doesn't the phone come with headphones? This is an expensive device, and the Turbo charger is great, but no headphones?? That's different for a smartphone...most smartphones come with headphones--no questions.
    11. The charger is quick, but you can't fold down the prongs, which I find problematic in the future. The prongs could chip or bend. The cord is also quite short--maybe 24-28 inches, and that does NOT go far.
    12. The Moto features are nice, and Google Now is responsive.
    One thing I can say is that I have the Samsung GS5 as a loaner and I prefer the Turbo a tad more--GS5 lags and the health features can be cumbersome, but I think I should have gotten the LG G3. It doesn't have the high end processor like the Turbo, but I doubt I would have noticed coming from such an "old" device (which I only replaced because of the lagginess and poor screen quality). Too bad Verizon EDGE has made this nearly impossible. But I will say that Motorola shouldn't have given me a defective device, so this goes towards their quality control. However, Verizon takes blame because I can swap out phones and they did not require a signature for such an expensive product that was stolen, of course, during the holiday season. I feel in the future, after my contract expires, I will NOT continue with VZW. Very bad customer service.
    1) Bloatware - Nobody likes this but it comes with nearly every phone. Get the google play edition of a phone if you don’t want it.
    2) You should've known there was no expandable memory going in. A little more research on your end would be beneficial to you when picking a phone. For most user 64GB will be enough.
    3) I think the SIM card slot is a good idea being behind the rocker and haven't had a single problem with mine.
    4) How many phones have a dual camera? While I can agree that the camera's aren't the best out there I have seem an improvement with the software upgrade which it sounds like you didn't do based on the fact that you also still complain about bot have data and voice at the same time which has been corrected with the software upgrade. Again though, cameras aren't the best.
    5) Speakers are so so for me. HD voice sounds way better but it’s still so limited very few calls use this.
    6) Download a new keyboard from the play store?
    7) As mentioned above this is corrected but you must install the software update. Generally one of the 1st things a person checks for upon getting a new phone.
    8) The battery lasts me a long time and the quick charger really makes it so I don’t need another battery. Again, you should have known this going in and not picked this phone if it was important to you.
    9) Captive buttons - Same as above. Do your research and if you don’t like them why pick this phone?
    10) Do you really need a 2 dollar set of headphones? I have a drawer full from past phones, you're welcome to a pair.
    11) Would be nice of the prongs would fold down but is it something I'm going to complain about? NO.....They've made a faster charger for us and I am glad to see it. Why take away with a silly complaint like that.
    12) Moto features are nice. Your problems with Verizon are just that. You may be better served to find another provider.

    So to recap you may want to look at other providers that can make you happy. When you're talking to them about your new phone give them these requirements:

    1) No Bloatware
    2) Expandable Memory
    3) Dual Camera
    4) Split Screen
    5) A Large Keyboard with emojis you approve as you aren't sure how to install a keyboard from the play store.
    6) Talk and Surf at the same time. This should be fairly easy to find, even the turbo does do this now.
    7) Removable Battery
    8) On screen buttons
    9) A quick charger with prongs that fold down.
    10) Should come with headphones.

    Taking all the above into account should get you the exact phone you would like. It's no fun to get a phone without features you want so I hope this will help you in the future to get the perfect phone so you don’t have another list like this one.

    Have a great day and a nice holiday :-)

    Hope everything works out for you.
    12-21-2014 10:55 AM
  22. teeitupmo#WN's Avatar
    Well said cyberr8der!!!


    Sent from my iPhone using Tapatalk
    arrowgance and cyberr8der like this.
    12-21-2014 11:38 AM
  23. mikesmith's Avatar
    Is there no way to get infinite scrolling for the screens or app drawer in the native launcher? Is that only possible in 3rd party launchers?
    12-21-2014 10:43 PM
  24. xweb10's Avatar
    I apologize for cross-posting but this is really bothering me. My Turbo connects to my car via Bluetooth. Whenever I disconnect (turn off the car) the Moto voice app launches to the blue "listening" page. Is this supposed to happen? My MAXX never did this so I wonder if it is a bug. I already returned one Turbo and both did this.
    12-22-2014 12:03 AM
  25. doogald's Avatar
    I know that moto voice is supposed to be triggered when connected to a bt headset by just a button press (rather than speaking your catchphrase - in other words, you can press the button and say "read notifications" without having to say the catchphrase first).

    So, just guessing but perhaps your phone is sensing a button press just as you disconnect. Unfortunately, I don't know how to fix that, but that's probably the cause.
    xweb10 likes this.
    12-22-2014 07:29 AM
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