stillpwning
Well-known member
Just to follow up on this post...Has anyone had any experience with returning the device in store due to a screen issue? I mentioned mine a few pages back (top quarter is warmer than rest of screen) but I am worried VZW will give me the run around when I bring it in the store for an exchange. I can replicate the issue on a screen tester app so that gives me some hope.
So I brought the phone back to the corporate store I bought it at. The sales associate swore she couldn't see my issue, and then proceeded to attempt to explain to me how the screen issue I was perceiving was "apart of the phone's theme"... Yeah, right. She didn't really give me an option to exchange the phone for a new replacement but she did say if it's still an issue in the next week to bring it back and reevaluate the issue. To be fair, the screen blemish is extremely feint and you really have to get it in the correct lighting/color scheme to see it, but it's definitely there. I'm not crazy.
To top that all off, I went to buy the Otterbox Commuter case and she somehow swapped the Incipio case inside the Otterbox box so I got the wrong case.. Thankfully the Incipio case isn't half bad and since I don't really have the patience to go back to exchange it, I'm keeping it. Oh well. It could have been worse I guess.
I'll likely exchange the phone next week though. I'm definitely not insane. The screen issue IS there.