Just got a Turbo on my existing contract, and when someone tries to leave a voicemail (which was setup and working fine with the phone previous to the Turbo) the message says that voicemail has not been setup. When I call *86 to set it up, it wants to walk me through the setup for visual voicemail, which I DON'T WANT. Also, when setting up my voicemail it says that this is a "special introduction" and it's for visual voicemail. Had a chat with Verizon support, but the guy was clueless (didn't even know what visual voicemail was). Has anyone who bought a Turbo with an existing contract had this happen? How did you get out of setting up visual voicemail? Thanks.