1. jerrykur's Avatar
    I am about 90% decided to get the Turbo, but use my phone for calls about 1/2 hour a day. So I need to be able to hear the other person or persons (conference calls) well. From what I have read in this forum and elsewhere the Turbo has an issue because only one of it's two speakers at ear level produce sound during a call. Some review have suggested using a headset, which I will not do. Is there a fix for this issue? Has anyone contacted Verizon or Motorola about this problem? It's a phone one would thing call quality and volume would we near the top of the list on Motorola/Lenovos/Verizon's priorities.
    11-07-2014 08:48 AM
  2. heyeaglefn's Avatar
    No fix and i am not sure if it is on their radar or not.
    11-07-2014 08:55 AM
  3. doggy2965's Avatar
    On the droid Maxx if you turned off audio effects it fixed the earpiece volume problem

    Posted via Android Central App
    11-07-2014 08:57 AM
  4. Jay Evans's Avatar
    And some of us have no problem with the ear piece volume, in fact I have mine turned down a notch or two. Why some do and some don't? Who knows?
    11-07-2014 08:57 AM
  5. Danny1Bears3's Avatar
    Its the position in which you hold the phone at. The ear piece is on the very top so you have to hold it at your ear canal

    Turbo-Shot from my Ballistic Turbo
    Masheen, maxman1 and beeare like this.
    11-07-2014 08:59 AM
  6. jerrykur's Avatar
    Jay,

    Do you make calls in noisy environments like an office or a Starbucks. I sometimes do and need to be able to hear. My DNA has a problem with this and I do not want the replacement phone to continue. You would thing with the Verizon "Can you hear me now" campaign voice call sound would be a top priority.
    11-07-2014 09:00 AM
  7. heyeaglefn's Avatar
    And some of us have no problem with the ear piece volume, in fact I have mine turned down a notch or two. Why some do and some don't? Who knows?
    Hold the phone with the left speaker to your ear, it will sound much lower. Sound is only coming out of the right speaker for most of the phones for calls.
    11-07-2014 09:02 AM
  8. Davidoo's Avatar
    The volume is just fine on mine and as loud or louder than my old galaxy S3.
    11-07-2014 09:19 AM
  9. russel5150's Avatar
    I found that instead of centering my ear on the speaker grill i put it to the right side where the actual call speaker is, when i do that it gets much louder.

    People are assuming to center it up to the speaker grill, but the call one is on the far right side while the speaker phone/ other speaker is on the left. On my phone anyway

    If u try to center it you lose a lot of volume.

    Posted via the Android Central App
    11-07-2014 09:20 AM
  10. Jay Evans's Avatar
    People are assuming to center it up to the speaker grill, but the call one is on the far right side while the speaker phone/ other speaker is on the left. On my phone anyway
    There is only one speaker. On the right and a sound channel across the top.

    Voice call volume.  Any fix?-screenshot-2014-11-07-10.25.13.png
    11-07-2014 09:35 AM
  11. iamtron's Avatar
    Are the people complaining of low earpiece volume (I am one of them) all left handed?
    11-07-2014 02:59 PM
  12. d12d's Avatar
    No I am right handed and the other two people I know that have this phone are right handed as well.
    11-07-2014 03:20 PM
  13. bizzyqu's Avatar
    I have no issue with the call volume
    11-07-2014 03:38 PM
  14. heyeaglefn's Avatar
    I have no issue with the call volume
    Hold you ear to the left speaker.
    11-07-2014 05:46 PM
  15. Casa IT Team's Avatar
    I found that if you go into the settings and shut off audio effect.. It can be found under sound options.. This helps a little but note that the speaker on the grille is oriented right of center.. If you hold the phone so that it is right of dead center it is plenty loud..
    11-07-2014 07:25 PM
  16. bizzyqu's Avatar
    Hold you ear to the left speaker.
    Hold you ear to the right speaker.
    11-07-2014 07:52 PM
  17. dungoyle's Avatar
    Hold you ear to the left speaker.
    Hold you ear to the right speaker.
    Voice call volume.  Any fix?-kahn.jpg
    11-07-2014 07:55 PM
  18. BlueBlazer60's Avatar
    Hold you ear to the left speaker.
    Hold you ear to the right speaker.
    Turn on your hearing aids.
    11-07-2014 08:27 PM
  19. Masheen's Avatar
    Lmao so far the answers have been "left speaker" "no, right speaker" "Nvm, center speaker"
    11-07-2014 08:40 PM
  20. bizzyqu's Avatar
    Lmao so far the answers have been "left speaker" "no, right speaker" "Nvm, center speaker"
    haha thats what I actually do, I just wanted to be a smart ***
    11-07-2014 09:00 PM
  21. Max12's Avatar
    I'll add my complaint about the ear speaker volume being low. I'll try adjusting the positioning so my ear is at the top of the phone.
    11-10-2014 02:32 PM
  22. dungoyle's Avatar
    I'll add my complaint about the ear speaker volume being low. I'll try adjusting the positioning so my ear is at the top of the phone.
    Top right. Really.
    11-10-2014 02:47 PM
  23. paintdrinkingpete's Avatar
    Hold you ear to the left speaker.
    Hold you ear to the right speaker.
    No...the white phone!

    Voice call volume.  Any fix?-oveur-phone-airplane1.jpg

    In all seriousness, I generally use a headset while on the phone while working (or the BT speaker in my car), and I really don't use the phone all that much anyway...but I did get a call this weekend and picked up and noticed that the volume was a bit low. Don't think it's gonna bother me that much, but I did notice.
    11-10-2014 03:36 PM
  24. LarryLars's Avatar
    This is a huge issue, I held it to the left and to the right still way tooooooo low for me. If not fix in a few days its going back!
    11-11-2014 01:24 PM

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