1. ckelly33's Avatar
    When I pul away from a call to end it, sometiimes I have to hit the power button to get tothe screen to hang up. Anyone else? Is there something that I can change to get this fixed?
    11-13-2014 11:02 PM
  2. B. Diddy's Avatar
    Do you have a screen protector or a case whose lip hangs over the top front of the phone? Anything that obscures the proximity sensor (which is typically right next to the earpiece) can interfere, making the phone think it's still up against your ear. Make sure the screen isn't dirty over the sensor, and make sure you don't have a case that might be blocking it.
    ckelly33 and jesta192 like this.
    11-14-2014 12:11 AM
  3. ckelly33's Avatar
    Nope. I pulled my screen protector off to test your theory. I may have figured out the offending scenario - when I pull my face away to hang up a call but the other person has (possibly) beat me to the hang up. It seems to take a moment to respond. Is that normal for the turbo?
    11-14-2014 01:10 PM
  4. StephLWilliams1's Avatar
    I have the same problem and am hoping it is a setting I can change.
    11-17-2014 07:31 PM
  5. rancidcrab#AC's Avatar
    Same here. Seems to happen about 50% of the time.
    11-17-2014 08:21 PM
  6. ckelly33's Avatar
    Yeah, 50% sounds about right for me too. I guess it is a common issue then?
    11-17-2014 08:41 PM
  7. rancidcrab#AC's Avatar
    Any update on this? It's consistent on both turbos I have.
    11-25-2014 10:04 AM
  8. ckelly33's Avatar
    Still happening. I'm wondering since it is inconsistent if it is dependent on how the phone is held?
    12-03-2014 11:32 PM

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