1. andrea java's Avatar
    I have an app called RCP Business Ringtones. It's worked wonderfully on all of my previous Androids. I just got the new Droid Turbo. Now, at random times and for reasons I haven't yet been able to pinpoint, the ringtone changes itself from what I've set (an RCP tone) to "unknown tone".

    One thing that has been suggested is to move the desired ringtone to media>ringtones....problem is, the files are ALREADY located there.

    Any ideas?
    11-16-2014 07:28 PM
  2. ibcop's Avatar
    Have you tried using the ringtone without the app? And I assume it's an mp3 file?
    11-16-2014 07:41 PM
  3. andrea java's Avatar
    What do you mean "without the app"? I downloaded the tones I wanted, using the app, but set the tones via my phone, under Settings.
    And no, they are .ogg files, not mp3s.
    11-17-2014 05:06 AM
  4. ibcop's Avatar
    What do you mean "without the app"? I downloaded the tones I wanted, using the app, but set the tones via my phone, under Settings.
    And no, they are .ogg files, not mp3s.
    Okay, I thought you were using an app to use the ring tones. Can you convert them to mp3?

    http://download.cnet.com/Free-OGG-to...-75989963.html
    11-17-2014 05:46 AM
  5. Mooja92's Avatar
    Im having the same issue
    And i have the ringtones all in mp3
    It still does the unknown ring thing
    06-24-2016 09:38 PM

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