1. Greg Vanvalkenburg's Avatar
    My turbo was about a week old let it sit for a few hrs picked it up it was deaheld power button down several times finally hit pwr and volume down several tes and it would start this happened 3 times in a week took phone back and exchanged yesterday today the new phone did the same thing anyone having this problem?
    11-24-2014 06:44 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! If it's happening on two different units, I would wonder if something you keep installing is causing the instability. Try booting into Safe Mode, which prevents 3rd party apps from starting up. Use it for a while this way--if you don't encounter the shutdowns, then start opening apps one by one, and see if and when the problem recurs. Restart the Device in Safe Mode DROID TURBO by Motorola | Verizon Wireless
    11-25-2014 12:11 AM
  3. Masheen's Avatar
    Try clearing the system cache. One of the members created a detailed post on how to do it, even correcting the method on Motorola's website.
    11-27-2014 05:20 AM
  4. B. Diddy's Avatar
    Is this procedure correct? Wipe Cache Partition DROID TURBO by Motorola | Verizon Wireless
    11-28-2014 12:08 AM
  5. Greg Vanvalkenburg's Avatar
    Dumped every thing that I didn't need that was on the max now it don't lock up anymore thanks for the help
    11-29-2014 07:31 PM
  6. Nique Eagen's Avatar
    Yes. I have this problem, as well. Other than that, I love the phone.
    riverbum likes this.
    12-02-2014 02:02 PM
  7. riverbum's Avatar
    I am having the same problem actually. At times, the phone freezes and I cannot hang up a call and once I hang up, the phone shuts down. I then have to do a restart and that takes several tries of pushing the button and restarting. Came online to see if I am the only one who has this issue and plan on calling Verizon today.
    12-15-2014 11:25 AM

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