1. MA2GA28's Avatar
    My wife texted me today and said she noticed a 'big' scratch on her screen. I asked her if her fingernail gets caught in it, and she confirmed that it does. Will inspect and post pictures when she gets home.

    Just not too sure what could have caused it. Both of our phones are naked (mine is still in mint condition). We don't live near a beach and she hasn't dropped her phone at all, so environmental factors are pretty negligible. My guess is one of her rings with diamonds may have accidentally rubbed the screen (though she doesn't recall that happening since the stone-sides of her rings don't touch the phone). Other than that, no idea what it could have been.

    Again, will inspect and post pics later. Hoping it's more of a heavy scuff that can be rubbed out. I actually had one on my phone a week or so ago. Thought it was a scratch (felt like it) but ended up just being a streak of something which came off with a little screen cleaner and elbow grease.

    I'm thinking that, based on how she treats her phones, she may have to go the way of a case and screen protector.
    12-02-2014 12:31 PM
  2. doogald's Avatar
    We don't live near a beach
    Sand/silica is everywhere, not just at the beach. And it may not necessarily be beach sand - eroded quartz, etc. Soil will usually have sand in it.
    12-02-2014 12:51 PM
  3. MA2GA28's Avatar
    I understand sand is everywhere, but we live atop the Georgia clay, so sand scratching the phone is not a high probability. Yes, it could have been, but I'm willing to bet there was another cause, it it is a scratch at all.
    12-02-2014 01:12 PM
  4. hal1's Avatar
    This may be completely off topic, but I can't help commenting on the generalization of that guys take care of their toys better than women do.

    Posted via the Android Central App
    12-02-2014 02:45 PM
  5. gnr_2's Avatar
    If she puts it in her purse or tote bag or briefcase, anything could have scratched it. For my new phone I got a cover with a flap just for that reason.
    12-02-2014 03:05 PM
  6. Furt's Avatar
    This may be completely off topic, but I can't help commenting on the generalization of that guys take care of their toys better than women do.

    Posted via the Android Central App
    No one made that generalization. He commented on how his wife treats her phone. That's the least general scenario for a person to talk about another person.

    Now about that sand. It seems to just be the go-to thing for people to blame a scratched screen on. no matter where you live and what you do, if you come to a phone website with a scratched screen, 100% of the time, sand will be blamed.

    I say its pocket goblins.
    12-02-2014 04:42 PM
  7. MA2GA28's Avatar
    Yup. Its a nasty scratch. She isn't sure how it happened, but best guess when is sometime this morning on her way to work. I founds lots of other small surface scratches too, but this one takes the cake. Never seen one so bad without being dragged on cement.
    Attached Thumbnails Uh-Oh. A Reported Screen Scratch-1417563918016.jpg  
    12-02-2014 05:46 PM
  8. 1Coopgt's Avatar
    This may be completely off topic, but I can't help commenting on the generalization of that guys take care of their toys better than women do.

    Posted via the Android Central App
    So did you read the same post as the rest of us ? Where did the OP say that men take care of their phones better than women ? Maybe you should keep complaining about not being able to Do Voice and data at the same time .
    12-02-2014 05:48 PM
  9. 1Coopgt's Avatar
    Yup. Its a nasty scratch. She isn't sure how it happened, but best guess when is sometime this morning on her way to work. I founds lots of other small surface scratches too, but this one takes the cake. Never seen one so bad without being dragged on cement.
    Ouch
    12-02-2014 05:49 PM
  10. ibcop's Avatar
    That sucks! One reason I use a glass on mine.
    12-02-2014 05:51 PM
  11. hal1's Avatar
    So did you read the same post as the rest of us ? Where did the OP say that men take care of their phones better than women ? Maybe you should keep complaining about not being able to Do Voice and data at the same time .
    I'M making that generalization. Oh, and by the way, I wish someone told me that I can't do voice and data at the same time. And thanks for caring so much that you track my posts. If I knew it was so easy to get your goat I would have tried earlier
    12-02-2014 09:00 PM
  12. benjamminh's Avatar
    It stinks but no matter what they say, screens scratch, often with no rhyme or reason.
    12-02-2014 09:29 PM
  13. areyes163's Avatar
    Wow that does suck. Sorry to see that. I would be devistated.
    12-02-2014 09:36 PM
  14. gnr_2's Avatar
    I'M making that generalization. Oh, and by the way, I wish someone told me that I can't do voice and data at the same time. And thanks for caring so much that you track my posts. If I knew it was so easy to get your goat I would have tried earlier
    Let's just blame Sprint for the scratch. I'm sure they are responsible some how.
    12-02-2014 10:07 PM
  15. rxgadget's Avatar
    First, try using one of the screen protectors (not a glass one). Maybe it will cover some of the scratch.

    Don't forget the Turbo comes with a 2 year screen replacement warranty. I would wait till it gets much worse and more time then use the warranty.

    Sent using my Verizon Turbo charged 64GB Ballistic Nylon phone unfortunately with a case on back
    12-02-2014 10:23 PM
  16. MA2GA28's Avatar
    Its my wife's phone, not mine. I would not be pleased though. She said she can live with it for now. And to get the screen replacement, pretty sure the screen would need to actually be broken.
    12-02-2014 10:36 PM
  17. Eclipse2K's Avatar
    That's a nasty scratch! I am afraid to put my phone in my pockets due to micro scratches but this would drive me insane. I didn't want a screen protector on my Turbo so I'm not using a belt pouch. Not my favorite way to carry a device but I'm very OCD.

    Sent from my Motorola Droid Turbo
    12-03-2014 05:14 AM
  18. cyberr8der's Avatar
    I'M making that generalization. Oh, and by the way, I wish someone told me that I can't do voice and data at the same time. And thanks for caring so much that you track my posts. If I knew it was so easy to get your goat I would have tried earlier
    Just take it back and get something else if it's a big concern. You have 14 days....
    12-04-2014 10:01 AM
  19. Bsheedy's Avatar
    Does she wear diamond earrings?
    gnr_2 and cyberr8der like this.
    12-04-2014 11:45 AM
  20. gnr_2's Avatar
    If she drops her phone in her purse, anything in there could have scratched it - keys, zippers, pen points, coins, etc.
    12-04-2014 08:43 PM
  21. MA2GA28's Avatar
    If she drops her phone in her purse, anything in there could have scratched it - keys, zippers, pen points, coins, etc.
    A diamond earring might have done it, but don't think she was wearing them (usually doesn't to work). As for the above, I would hope GG 3 would protect against all of that. Regardless, she doesn't throw her phone in her purse. It has a dedicated pocket.
    12-04-2014 10:56 PM
  22. gnr_2's Avatar
    This was with gorilla glass? Wow. That's a doozy then.
    12-05-2014 08:05 PM
  23. Drachenfire's Avatar
    The same day I got my Turbo I had the Verizon clerk put a Flexible Glass Screen Protector on it.
    12-06-2014 01:49 PM

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