Verizon Motorola Droid Turbo VoLTE or Simultaneous Voice and Data

[-Myk-]

Re: List Things You've Noticed from VoLTE Update

I just turned advance calling off on the phone and rebooted. Let's see if things are different now

 

[mobrules]

Re: List Things You've Noticed from VoLTE Update

I just turned advance calling off on the phone and rebooted. Let's see if things are different now

Probably not a bad idea to clean the cache and charge it up and then see. Just an opinion.

 

[ckelly33]

Re: List Things You've Noticed from VoLTE Update

Sound quality of the earpiece isn't as good - significantly so, There is a static-y sound when the person is peaking. THere is no static when they are silent (or there is no noise coming through). Hard to explain - no one else hearing this?

 

[tvouge]

Re: List Things You've Noticed from VoLTE Update

I'm not getting the static from calls. Crystal clear.

Posted via the Android Central App

 

[-Myk-]

Re: List Things You've Noticed from VoLTE Update

My phone is much cooler and the battery is draining as normal now that I turned advanced calling off

 

[Masheen]

Re: List Things You've Noticed from VoLTE Update

Sound quality of the earpiece isn't as good - significantly so, There is a static-y sound when the person is peaking. THere is no static when they are silent (or there is no noise coming through). Hard to explain - no one else hearing this?

Yes, there's a bit of a crackle. I don't get it with every call though.

 

[HappyFunBall24]

Re: List Things You've Noticed from VoLTE Update

From the Advanced Calling FAQ:

"Because Advanced Calling 1.0 is a first-generation service, your calling experience may differ from your current experience and may include audio issues or dropped calls. Remember, you can always manage your experience by changing your phone setting to Settings > Cellular > Enable LTE > Data Only at any time."

Sounds like they're doing a CYA, wonder if they knew about these audio issues on some VoLTE calls...

EDIT: To turn off Advanced Calling on the Droid Turbo, go to Settings --> Advanced Calling. This is our version of the 2nd sentence in the above blurb, being from a general FAQ that they put out probably 3+ months ago when they introduced Advanced Calling.

 

[maxman1]

Re: List Things You've Noticed from VoLTE Update

Probably not a bad idea to clean the cache and charge it up and then see. Just an opinion.

I did, "just because". I'm showing 1 additional bar of 4G, no change in WiFi but mine was excellent before. Battery is definitely improved - I stayed @ 100% so long I thought something was wrong. I had good call volume before also but it does seem even louder - checked on a couple of calls & could hear clearly with the phone away from the ear & my hearing is far from perfect.

 

[wseyller]

Re: List Things You've Noticed from VoLTE Update

Not sure if this system software update caused this but when using Google Maps Navigation you cannot exit navigation from the dropdown notification bar.

I did the update on Wednesday and Thursday morning I noticed this for the first time. I used nav a lot during work.

 

[anon(480526)]

Re: List Things You've Noticed from VoLTE Update

My wifi and data connection in the settings drop down are no longer orange.

 

[jesta192]

Re: List Things You've Noticed from VoLTE Update

I just turned advance calling off on the phone and rebooted. Let's see if things are different now

Give it a bit and see what it does. But then re-enable Advanced Calling and see if it isn't about the same. The reboot may have actually been the fix instead.

 

[mobrules]

Re: List Things You've Noticed from VoLTE Update

Give it a bit and see what it does. But then re-enable Advanced Calling and see if it isn't about the same. The reboot may have actually been the fix instead.

This is actually a great idea. At least it will give you a baseline to work from.

 

[wolf_walker]

Re: List Things You've Noticed from VoLTE Update

https://support.google.com/voice/answer/165656?hl=en

Google Voice fix-it instructions here. Worked ok on mine but I deff killed it in the update.

 

[Postoid]

Re: List Things You've Noticed from VoLTE Update

Probably not a bad idea to clean the cache and charge it up and then see. Just an opinion.

As a 1st gen X user, this is an excellent thing to do after any update. Clear Cache helps remove any unnecessary files left over after the update without removing or changing any personal files or settings. I've done it 3 times after each update on the moto X without experiencing problems or glitches of any kind. Link below :

https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/102367/p/30,6720,9

 

[opus1269]

Re: List Things You've Noticed from VoLTE Update

From the Advanced Calling FAQ:

"Because Advanced Calling 1.0 is a first-generation service, your calling experience may differ from your current experience and may include audio issues or dropped calls. Remember, you can always manage your experience by changing your phone setting to Settings > Cellular > Enable LTE > Data Only at any time."

Sounds like they're doing a CYA, wonder if they knew about these audio issues on some VoLTE calls...

I Don't have that option in my Settings. I also could not read the FAQ on the Verizon site (Borked link). It sounds like that option would allow simultaneous voice & data without the HD calling. Would be nice because I do notice a background hiss on regular calls now with Advanced Calling enabled and I only know one other person who could also use.

 

[SouthernblondeLKS]

Re: List Things You've Noticed from VoLTE Update

Sound quality of the earpiece isn't as good - significantly so, There is a static-y sound when the person is peaking. THere is no static when they are silent (or there is no noise coming through). Hard to explain - no one else hearing this?

Been browsing the boards since before I got my Turbo (and finally just signed up to say...I've noticed this, too). I'm not really happy with the sound quality after the update. It's got static no matter what I do with my settings (turning Volte off, turning audio effects off, ect). The phone is fantastic otherwise. But if you kill the sound quality you kill the purpose of the phone...to be a phone. I'm wondering if I should take it to a Verizon store to see if there is something they can do to fix it. It doesn't have this issue when I have it on speakerphone or when I'm listening to my music. Only when I'm on a call and have the phone to my ear. Like you mentioned...there is no static sound when the airwaves are silent...just when someone it talking. Anyone have a fix they know of for this?

 

[HappyFunBall24]

Re: List Things You've Noticed from VoLTE Update

I Don't have that option in my Settings. I also could not read the FAQ on the Verizon site (Borked link). It sounds like that option would allow simultaneous voice & data without the HD calling. Would be nice because I do notice a background hiss on regular calls now with Advanced Calling enabled and I only know one other person who could also use.

Oh right, thanks for pointing that out. (EDIT: I put in an edit above) On the Droid Turbo, go to "Advanced Calling" under settings to turn it off - you will still have the simultaneous voice/data functionality. That is only dependent on you being within VZW 4g range. (EDIT: WRONG, Nix these last two sentences, clearly out of it today, sorry)

 

[SouthernblondeLKS]

Re: List Things You've Noticed from VoLTE Update

Oh right, thanks for pointing that out. (EDIT: I put in an edit above) On the Droid Turbo, go to "Advanced Calling" under settings to turn it off - you will still have the simultaneous voice/data functionality. That is only dependent on you being within VZW 4g range.

I'm jumping in here, because I'm having some issues with the sound quality of my phone, so I'm taking your advice (thanks!). I tried turning the Advanced calling off and it took away my simultaneous voice/data functionality. I'm tempted to keep it off if it means the call quality is better.

 

[HappyFunBall24]

Re: List Things You've Noticed from VoLTE Update

As a 1st gen X user, this is an excellent thing to do after any update. Clear Cache helps remove any unnecessary files left over after the update without removing or changing any personal files or settings. I've done it 3 times after each update on the moto X without experiencing problems or glitches of any kind. Link below :

https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/102367/p/30,6720,9

Good stuff. And just to emphasize to folks, clearing the cache partition in the manner above is different from simply cleaning the cache using an app, which should not be used as a substitute. I'm probably not technical enough to know all of the nuances, but anyway just use the method linked!

 

[anon(9228075)]

Re: List Things You've Noticed from VoLTE Update

Never mind, just hit the link