12-12-2014 10:03 PM
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  1. John Callaham's Avatar
    I've seen some reports that the Droid Turbo is getting an OTA update today, possibly for a soak test..can anyone here confirm they have received such an update?
    12-11-2014 02:54 PM
  2. ua7aspec's Avatar
    Yup. Manual checked and downloading now
    12-11-2014 03:37 PM
  3. ua7aspec's Avatar
    Don't think its a soak test as I didn't sign up. It is just advanced calling...no lollipop
    12-11-2014 03:39 PM
  4. 1901Madison's Avatar
    It's for Advanced Calling and some stability fixes. It's not Lollipop.
    12-11-2014 03:39 PM
  5. dsignori's Avatar
    Yup. Manual checked and downloading now
    Can you confirm that you can do Simultaneous Voice and Data on LTE after the update? It wasn't possible prior to the update and some speculated that this would enable it. For sure when on a VOLTE call it's possible (rare as they are), but also some are saying for ANY voice call after the update. I haven't heard yet of anyone whose tried this.

    Thanks
    12-11-2014 03:47 PM
  6. Snareman's Avatar
    Is this the one from the Moto Feedback network or the 'official' one?
    12-11-2014 04:01 PM
  7. HappyFunBall24's Avatar
    Also wanted to confirm that I'm downloading it right now, update 21.44.8 (235.2 MB). I had already enabled HD Voice in my account online - not sure if the order matters; the VZW guide on their site seems to indicate that you do this after downloading, but we'll see. I'll be testing immediately (EDIT: voice/data and call quality) after it completes.
    12-11-2014 04:02 PM
  8. nedqadams's Avatar
    This is the official one which I imagine is the same as the Feedback one as they're so close to release.
    12-11-2014 04:05 PM
  9. Snareman's Avatar
    For the call quality to improve does the other person have to have advanced calling or something similar? I always thought the call quality sounded fine. Maybe this will be like regular to HDTV difference. Or the 720p Droid Maxx to the QHD Turbo (which really isn't much different to my eyes)
    12-11-2014 04:27 PM
  10. nedqadams's Avatar
    I just played around with it and it doesn't look like Verizon has turned it on server side. Not sure why they'd push this out only to have it not work but oh well.
    To be clear, I've taken the HD Calling Update and turned the feature on in my account using the My Verizon App.
    I made a call while on wifi and noticed it went to 1x and dropped LTE so I tried just on LTE and confirmed that while dialing it still gave me the "You cannot use data while on a call" popup.
    12-11-2014 04:35 PM
  11. maxman1's Avatar
    I just played around with it and it doesn't look like Verizon has turned it on server side. Not sure why they'd push this out only to have it not work but oh well.
    To be clear, I've taken the HD Calling Update and turned the feature on in my account using the My Verizon App.
    I made a call while on wifi and noticed it went to 1x and dropped LTE so I tried just on LTE and confirmed that while dialing it still gave me the "You cannot use data while on a call" popup.
    Only visible difference I noticed is the in-call screen with the video call camera options. A quick test with WiFi turned off confirms simultaneous voice & data.
    12-11-2014 04:38 PM
  12. cml21's Avatar
    I just got it. Confirmed simultaneous voice & data. Don't know anyone else with this rig, so can't check the HD Voice deal-e-o.

    Posted via the Android Central App
    12-11-2014 05:01 PM
  13. russel5150's Avatar
    I got mine. Had to go activate it, but now i have the simultaneous voice n data!!
    Make sure u go to settings after the install and click hd voice

    Posted via the Android Central App
    12-11-2014 05:02 PM
  14. HappyFunBall24's Avatar
    Simultaneous voice/data is working well, no issues. I also tested VZW's mobile hotspot service, my phone was tethering just fine. So it looks like these should work anywhere within VZW's 4g coverage.

    I haven't been able to test HD Voice or video calls yet because I need to find a compatible phone. Btw, the other phone also has to be on VZW's 4g network, must be VoLTE capable, also have the Advanced Calling update (if not already enabled on the phone), and also have HD Voice enabled on that account. Compatible phones are at: Advanced Calling 1.0 – VoLTE – Verizon Wireless. The current list: Droid Turbo, Droid Maxx, Droid Mini, G3, G2, S5, iPhone 6/6+.

    Fyi, after downloading the update, it says 20 min to install but it only took about 7. Simultaneous voice/data should be ready at that point. For Advanced Calling features, you can either enable the HD Voice feature on your account either before or after updating; though if you do it after, you may want to reboot the phone just in case. Then make sure that Advanced Calling is on in settings. You'll know if you're in an HD Voice call because an "HD" logo should be present during the call, and I think you can do video calling if those new icons on the dialer aren't greyed out.
    12-11-2014 05:57 PM
  15. pftomo's Avatar
    I did the update and activated HD voice in the settings but internet is still cutting out when I make a call while on 4G. Is this supposed to be working anywhere 4G is up? I am in the NY metro area so I usually have solid connections.
    12-11-2014 06:09 PM
  16. willypguy's Avatar
    Downloading now on employee edition
    12-11-2014 06:12 PM
  17. pftomo's Avatar
    Got this message when I tried to make a call again.

    Anyone getting a Droid Turbo OTA update?-screenshot_2014-12-11-19-13-03.jpg
    12-11-2014 06:20 PM
  18. HappyFunBall24's Avatar
    My understanding is that after the update, the simultaneous voice/data feature should be working anywhere 4g is. Did you reboot? Could also be some temporary network fluctuation or glitch there. I'd say wait a little while and try again a couple more times in different locations if you can. Sorry, wish I had more insight.

    (EDIT) Now I may be confused, but I'm not sure if whoever you're calling also needs to be within range of VZW's 4g? Ugh, thought I had it down, but... Though I don't know if that'd be your issue either.
    (UPDATE) After everything I've read, it indeed appears that only you need to be within VZW's 4g coverage to have simultaneous voice/data, regardless of the whereabouts of whoever's on the other end.
    12-11-2014 06:22 PM
  19. ckelly33's Avatar
    Every time I dial a contact from my contacts, my phone now asks me to type the phone number in again. I leave the call running and pull up the dial pad (in-call) and retype the number and it goes through?

    What the heck is going on?
    12-11-2014 06:29 PM
  20. tvouge's Avatar
    Got this message when I tried to make a call again.

    Click image for larger version. 

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    Access your Verizon account and add HD calls under features.

    If you have a Verizon business account you may have an option under features "disable HD calls." Disable that.

    Reboot your phone. Just had a call and messed around online for the heck of it. Seems to be working great.

    Posted via the Android Central App
    12-11-2014 06:34 PM
  21. pftomo's Avatar
    I hope this helps others, I started looking in the different Mobile Network Settings and saw that my phone was set to "Global" for preferred network type. After some google searches I switched it to LTE/CDMA and restarted. Simultaneous voice+internet now working. Here is another improvement though, my wifi speeds has been slow with this phone, even with an AC router. I figured I would do another speed test after this update, here are my results. Notice there have been multiple tests over several days, and my router has not been reset since the previous slow speeds.
    Anyone getting a Droid Turbo OTA update?-2014-12-12-00.50.15.jpg
    12-11-2014 06:58 PM
  22. fdisker's Avatar
    Switching networks to LTE/CDMA is NOT a requirement for voice+internet. Mine is set to global and simultaneous voice and internet works fine. Just wanted to clarify to everyone else reading the thread.
    12-11-2014 07:11 PM
  23. pftomo's Avatar
    Yeah, doesn't make sense to me either, but it didn't work until I switched that option. And I did restart multiple times at least 5 mins after updating before trying this.
    12-11-2014 07:19 PM
  24. nedqadams's Avatar
    I think for me it was rebooting the phone that did the trick. So for new people:
    1. Activate HD calling on the website or the My Verizon App.
    2. Download the update.
    3. Go into settings and select Advanced Calling and turn it on.
    4. Reboot the phone (it should prompt you)

    They might not all be necessary but after all this it should work.
    12-11-2014 07:29 PM
  25. GatsbyGlen's Avatar
    Updating now ...
    12-11-2014 07:39 PM
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