1. Johnny Fever's Avatar
    Happy holidays everyone!!

    This has been very reliable until recently. Have had no problem using it in the recent past and voice activating it has been simple.

    I don't use moto voice to often but was driving the other day and couldn't get moto to recognize launch phrase. I had to manually dial number. Then I forgot about it.

    Yesterday I tried again and it definitely does not work. Numerous attempts.

    When I go to try and set up the moto voice it from the app it won't even let me select 'launch phrase' no matter how many times I tap it.

    Could this be a by product of the 21.44.8 update. ??

    Again I don't use it too often so I don't know when moto voice went down. But would like it to function obviously.


    Thx.
    12-25-2014 12:57 PM
  2. JJ Jones's Avatar
    I can tell you it's not a result of the update, as I took it and voice is still working fine.

    Have you tried rebooting? Maybe even go into recovery and clear the cache.

    Posted via the Android Central App
    12-25-2014 01:13 PM
  3. Rukbat's Avatar
    If nothing else works, the phone is under warranty, so it's fix or replace time. (Even though you paid for a replacement warranty [it's built into the price], and are entitled to it, be nice when you ask. It shocks cellphone store employees when you don't come in screaming and demanding that they make your phone work [which happens all the time - my phone doesn't work? It's the fault of whichever employee I can get to listen to me] - and that makes them want to help you even more.)
    12-25-2014 01:16 PM
  4. Johnny Fever's Avatar
    JJ. Its weird. Simply by Turning the device off and back on I am subsequently able to select the launch phrase box one time and one time only. If I unselect it then it blocks me out...
    12-25-2014 01:48 PM
  5. teeitupmo#WN's Avatar
    I used Moto Voice on Droid Ultra for over 1 year...never had any issues, now I have had my Droid Turbo for over 1 month..Moto voice has been working just fine.

    The key to using Moto Voice is use the same tone of voice as what you recorded. Just because you are in the car...doesn't mean you have to yell. :-) Also, the radio playing in the background will create background noise...its best to turn radio volume down she responding using Moto Voice.


    Sent from my iPhone using Tapatalk
    12-25-2014 02:04 PM
  6. Johnny Fever's Avatar
    Teeit,
    The app won't even let me manage it. It blocks me out so I can't even change settings. It's not the activation part..

    I never had issue with it up until recently. It was pretty reliable to activate with the launch phrase until now.
    12-25-2014 02:15 PM
  7. JJ Jones's Avatar
    JJ. Its weird. Simply by Turning the device off and back on I am subsequently able to select the launch phrase box one time and one time only. If I unselect it then it blocks me out...
    That is odd indeed. Have you updated to the latest version of the app from play store? 6.2.10.1 I believe.

    Sent from my Ballistic Turbo
    12-25-2014 04:46 PM
  8. Johnny Fever's Avatar
    Cleared cache. Same problem.

    Hmm. What about uninstalling and redownload from google play.

    I'm currently on latest moto voice update.
    12-25-2014 04:55 PM
  9. Johnny Fever's Avatar
    Can someone open moto app and try and uncheck 'launch phrase'. See if u can re Check it after that.
    12-25-2014 07:12 PM
  10. JJ Jones's Avatar
    Can someone open moto app and try and uncheck 'launch phrase'. See if u can re Check it after that.
    Unchecked it and even closed the app. Went back in and could check it again.

    Sent from my Ballistic Turbo
    12-25-2014 09:13 PM
  11. rader023's Avatar
    Is moto voice selected in accessibility? I had this problem and fixed it in settings somehow.
    12-26-2014 12:58 AM
  12. Johnny Fever's Avatar
    Uninstall and revert back to older version worked. Will consider updating from google play later on.
    Thx everybody!
    12-26-2014 05:33 PM
  13. teeitupmo#WN's Avatar
    If all else fails, restore the Turbo back to factory settings and choose to NOT restore all your apps from Google. The reason...one of your apps could be interfering with the Moto Voice. Once Turbo is booted and operational, update all the stock apps. Test MOTO voice...it should work without issues.

    Now...once you start reinstalling all your personal apps...if Moto Voice stops working again...you know the culprit.

    Good luck.


    Sent from my iPhone using Tapatalk
    12-27-2014 11:38 PM
  14. saphy1230's Avatar
    Is moto voice selected in accessibility? I had this problem and fixed it in settings somehow.
    This is exactly how I got mine to work! Thanks!!!
    04-21-2015 04:01 PM
  15. Corey Wrenn's Avatar
    For me, the problem turned out to be my new phone case was blocking the microphone.
    08-17-2015 10:08 PM
  16. Jerry Goodwin's Avatar
    I had to turn off the driving mode! I almost got into an accident trying to get it to play music! It would not do what I wanted and was opening Chrome instead, which distracted me a great deal. I tried it a couple times and I have found less distraction by just playing the songs myself!

    Posted via the Android Central App
    08-18-2015 11:51 PM

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