Is there a way to factory reset the DT without being able to use the screen which is broken and unusable? I hoping for some combination of button pushes as I want to wipe my info/data before sending it back now that I have my replacement phone.
Press both lock and volume down when starting the phone to enter fastboot. And use volume rocker to view options and use power button to select.
Hope this can solve your problem.
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Is there a way to factory reset the DT without being able to use the screen which is broken and unusable? I hoping for some combination of button pushes as I want to wipe my info/data before sending it back now that I have my replacement phone.
Ha. He can't see the screen.
Phone is currently powered on and I can see some colors in a small area of the screen, but I can't see anything to figure out where to scroll or even if I'm on the right screen. Not even sure how to power down when you can't see what's on or use the screen.
Phone is currently powered on and I can see some colors in a small area of the screen, but I can't see anything to figure out where to scroll or even if I'm on the right screen. Not even sure how to power down when you can't see what's on or use the screen.
Yep. That'll work fine as long as you set it up earlier.Did you set up an account over at Motorola Support ? I think you can do a remote wipe if you go to lost device . Not sure though .
Did you set up an account over at Motorola Support ? I think you can do a remote wipe if you go to lost device . Not sure though .
Right you can do a remote wipe if it was set up previously, but I already have the new phone activated and the old phone doesn't have cell service. You can't remote wipe unless the phone has service. I appreciate all suggestions in case I hadn't already thought of it.