02-04-2015 02:51 PM
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  1. jamielov's Avatar
    Not saying I agree or disagree...but if you think only 6 people, only on this sight, are the ONLY people having issues with this camera, you are taking a limited view. Again, I am not sure why you take it so personally. YOU are satisfied with the camera and I'm happy for you. I am not, and have gotten better performance from older models of Moto phones, yet you seem to take it as a personal attack on yourself. You saw the pics I posted. They sucked. Completely unacceptable, even if we choose to use the...its a phone that happens to have a camera...argument. If that's truly the case, then, why do people spend $700 on "only a phone" when you can go get a jitterbug for $30? Am I not allowed to have increased expectations for something that is much more than...a phone with some bonus features?
    01-30-2015 03:06 PM
  2. MA2GA28's Avatar
    Not saying I agree or disagree...but if you think only 6 people, only on this sight, are the ONLY people having issues with this camera, you are taking a limited view. Again, I am not sure why you take it so personally. YOU are satisfied with the camera and I'm happy for you. I am not, and have gotten better performance from older models of Moto phones, yet you seem to take it as a personal attack on yourself. You saw the pics I posted. They sucked. Completely unacceptable, even if we choose to use the...its a phone that happens to have a camera...argument. If that's truly the case, then, why do people spend $700 on "only a phone" when you can go get a jitterbug for $30? Am I not allowed to have increased expectations for something that is much more than...a phone with some bonus features?
    All we are saying is if it is THAT big of an issue, sell the damn thing. If you fell for marketing hype of 21 megapixels (which anyone who knows anything about cameras knows means little to nothing), then that is no one's fault but your own. Constantly complaining about it will get you nowhere and using that as an excuse means you are just not an informed consumer. You expected the camera to be better why? Because you expected it to improve based on marketing hype?
    01-30-2015 03:58 PM
  3. jamielov's Avatar
    All we are saying is if it is THAT big of an issue, sell the damn thing. If you fell for marketing hype of 21 megapixels (which anyone who knows anything about cameras knows means little to nothing), then that is no one's fault but your own. Constantly complaining about it will get you nowhere and using that as an excuse means you are just not an informed consumer. You expected the camera to be better why? Because you expected it to improve based on marketing hype?
    No, I'm quite aware of what megapixels are. Again, comical... A company promised something, didn't deliver....and I'm the uniformed consumer. OK. Well since instead of having moto address this very real issue your only concern is me "selling the damn phone" are you offering to take it off my hands for what I paid for it? Here is a suggestion for you...since you are satisfied with your phone 100%, why not stay out of the threads than instead of telling me how wrong I am for wanting a solution for something I, as a consumer, perceive as a problem? See, that way you are fine, and I can continue, without your help or chastising, getting the issue resolved to my liking.
    01-30-2015 04:07 PM
  4. jamielov's Avatar
    And it wasn't really the mp that was misleading in the advert...it was the "never miss ANY of the action with this powerhouse camera at the flick of your wrist". The MAXX was what, 8, 10mp? And I got killer shots with it. I'm quite familiar with the fact that 80mp on a crap camera means nothing just like the super amazing deluxe display on the phone was overkill as well. Wasn't aware one needed to have a masters in photography to understand the complex interworkings of a cell phone camera and those who don't are idiots I guess
    01-30-2015 04:16 PM
  5. PowrDroid's Avatar
    Not saying I agree or disagree...but if you think only 6 people, only on this sight, are the ONLY people having issues with this camera, you are taking a limited view.
    There's only about 6 people on this site that have expressed "total camera suckage". I would guess there are a couple people on the other Turbo forums as well. People don't go on forums and continually post about how great something is, they typically go there to get solutions to problems or complain.

    Again, I am not sure why you take it so personally.
    As I've said, I had a Droid 2 Global, a Maxx HD and my son had a Moto X. The Turbo camera is far superior to any of those three cameras. And then here you come along and can't even take a good picture of a guitarist from 10 feet away? I know that any of my previous phones could have handled that shot and I absolutely am certain the Turbo can take that shot. So I KNOW the problem is either the person taking the picture (which is why I offered lighting and shooting advice in previous posts) or the camera hardware is defective. Your constant complaining and carping about something I KNOW works perfectly well does bother me.

    YOU are satisfied with the camera and I'm happy for you. I am not, and have gotten better performance from older models of Moto phones, yet you seem to take it as a personal attack on yourself.
    Your constant quoting of Moto's marketing material makes it sound like they are personally dissing you with their crappy camera.
    01-30-2015 04:21 PM
  6. jamielov's Avatar
    There's only about 6 people on this site that have expressed "total camera suckage". I would guess there are a couple people on the other Turbo forums as well. People don't go on forums and continually post about how great something is, they typically go there to get solutions to problems or complain.



    As I've said, I had a Droid 2 Global, a Maxx HD and my son had a Moto X. The Turbo camera is far superior to any of those three cameras. And then here you come along and can't even take a good picture of a guitarist from 10 feet away? I know that any of my previous phones could have handled that shot and I absolutely am certain the Turbo can take that shot. So I KNOW the problem is either the person taking the picture (which is why I offered lighting and shooting advice in previous posts) or the camera hardware is defective. Your constant complaining and carping about something I KNOW works perfectly well does bother me.



    Your constant quoting of Moto's marketing material makes it sound like they are personally dissing you with their crappy camera.
    So you've seen my previously good photos from concerts, that I must have magically been able to take accidentally with an early model droid. Then you see the absolute rubbish I got with my Turbo, and I guess in the two weeks I switched over camera I forgot how to take pictures.

    And personally dissing me....no. But taking my money based on their product that does not live up to what they promised...yes, that is upsetting. Continually blaming the consumer as some lower intellect individual who can't understabd the complexities of mp, corporate marketing, etc, is silly. You want me to believe your "amazing" photos came from the turbo with little to no work, but won't grant the same courtesy to me when I say I did nothing wrong and the photos came out like crap.
    KPMcClave likes this.
    01-30-2015 04:30 PM
  7. PowrDroid's Avatar
    You want me to believe your "amazing" photos came from the turbo with little to no work, but won't grant the same courtesy to me when I say I did nothing wrong and the photos came out like crap.
    First off, I never said they were "amazing". I said they weren't blurry. Big difference. And they were literally point and shoot. There was more work involved in uploading them to this site than there was in actually taking the photos.

    Secondly, once I saw how astoundingly bad your Turbo photos were, I suggested the camera was defective, a tacit admission that you weren't doing anything wrong. I even said in another thread that you were holding/using the Turbo in the same manner as the Maxx, so I suspected the hardware was defective.
    01-30-2015 04:37 PM
  8. jamielov's Avatar
    My Latest Attempt to Get a Bad Photo with the Turbo-img_20150130_163409922_hdr.jpg

    I just walked out and snapped 3 shots....hand completely not moving
    01-30-2015 04:39 PM
  9. jamielov's Avatar
    01-30-2015 04:40 PM
  10. jamielov's Avatar
    01-30-2015 04:41 PM
  11. jamielov's Avatar
    So I guess my attempt to get a bad photo with the camera wasn't as hard...
    01-30-2015 04:42 PM
  12. jerrykur's Avatar
    Jamielov,

    Your shots so the same thing I am seeing. One shot is perfect, the next shot in the exact same lighting conditions of the same subject is crap. Very strange.

    Can you check the metadata of the shots? They call it Information under the "..." menu item. Post the shutter speed, ISO, and aperture of your 3 shots.

    What I see is the wide variance of the aperture and shutter speed with the aperture closing down (larger number) and the shutter speed slowing down in the blurry shots. The slowing of shutter speed explains the blurriness. I would have expected to see an increase in ISO to try to keep the shutter speed and aperture the same in both shots, but I don't. Perhaps there is a reason, but this is different than the way most cameras (phone or otherwise) handle this condition
    KPMcClave likes this.
    01-30-2015 05:14 PM
  13. jamielov's Avatar
    For all 3, the aperture was 2.0 and ss1/40. The only difference was photo 1 ISO: 80, photo 2 ISO 125, and Photo 3 ISO 80.
    01-30-2015 05:21 PM
  14. jerrykur's Avatar
    For all 3, the aperture was 2.0 and ss1/40. The only difference was photo 1 ISO: 80, photo 2 ISO 125, and Photo 3 ISO 80.
    Thanks. That is more like I would expect. I wonder why mine acts differently?

    FWIW, I just installed an Camera FV-5 and it offers a lot more control. Not quite what a want (full manual), but a step in the right direction.
    01-30-2015 05:36 PM
  15. vzwuser76's Avatar
    Why waste so much time? Because I guess i like the phone and it's other attributes? Also because I'm hoping a fix eventually comes along for the camera? Is that allowed? Its an imaginary problem tho, right, even tho after all these months, two more current threads have popped up with people unhappy with the camera? You say you remember arguing with me about the camera X months ago.. OK...but has moto or Verizon released any suitable updates or addressed this issue yet? Again....I'm hoping. Because I do love the droid line of phones

    Why waste so much time defending the camera to people who simply want a fix? What's your personal connection to moto/Verizon? You don't like the "complaining"? Skip the thread. People are allowed to be unhappy with what they purchase
    I have no personal connection to Motorola or Verizon. And there's nothing wrong with wanting a fix for the issues. But if we go by the Droid line's history of updates solving a camera issue, it's most likely not going to happen. My point was you're spending all this time and energy railing against the issue when you own a perfectly good device in the Maxx. If nothing else, switch back to the Maxx until they do fix the issue, or accept that this feature doesn't meet your expectations and live with it until they fix it.

    As far as telling me to skip this thread, you could've also done the same. You don't like people saying they have no problems with the camera and have a difficult time getting bad pictures, skip this thread.
    01-30-2015 06:02 PM
  16. vzwuser76's Avatar
    And it wasn't really the mp that was misleading in the advert...it was the "never miss ANY of the action with this powerhouse camera at the flick of your wrist". The MAXX was what, 8, 10mp? And I got killer shots with it. I'm quite familiar with the fact that 80mp on a crap camera means nothing just like the super amazing deluxe display on the phone was overkill as well. Wasn't aware one needed to have a masters in photography to understand the complex interworkings of a cell phone camera and those who don't are idiots I guess
    First, you're quoting a tagline in an advertisement. It's meant to sell devices, and sometimes they make it sound like everything is easy to accomplish. Most likely unless they say it's guaranteed that will happen, it's not legally binding. But if you don't agree, contact Verizon or Motorola and tell them the device doesn't live up to the advertising and request your money back. If people can sue Red Bull because it didn't give them wings, I'd imagine you have a case here.

    Second, how will airing your disputes here help? The only ones who can possibly effect a resolution to fixing the issue is Verizon and Motorola. Anyone affected by this should be in contact with them. If no one here has been able to find a work around in a few months, it's a safe bet there isn't one to be found outside of Motorola.
    01-30-2015 06:13 PM
  17. wolf_walker's Avatar
    jamielov, pictures speak louder than words. And jerrykur is attacking the issue correctly (with knowledge).

    Most of the rest of this is what my Grandmother would have called "gum flapping".

    Ya'll enjoy, unsubscribe.

    edit: one last useful piece of knowledge I'll contribute.
    This is for an iphone 5, but it's indicative and you can find further info with Google, but
    it shows why I dismiss cell phone camera quality overall so quickly. $18 for the camera.
    http://www.digitaltrends.com/mobile/...ple-is-paying/
    jamielov likes this.
    01-30-2015 06:24 PM
  18. MA2GA28's Avatar
    The fact of the matter is, you are getting worse quality pictures than the vast majority of people here. Then, you get defensive when people say, "I'm not having that issue." Yet, you continue to B&M about an issue that isn't going to get corrected with B&M on an unofficial forum.

    That said, if you take marketing speak as gospel, I feel bad for you AND any company you happen to buy a product from. Lord help you all.
    01-30-2015 06:41 PM
  19. jamielov's Avatar
    jamielov, pictures speak louder than words. And jerrykur is attacking the issue correctly (with knowledge).

    Most of the rest of this is what my Grandmother would have called "gum flapping".

    Ya'll enjoy, unsubscribe.

    edit: one last useful piece of knowledge I'll contribute.
    This is for an iphone 5, but it's indicative and you can find further info with Google, but
    it shows why I dismiss cell phone camera quality overall so quickly. $18 for the camera.
    Breaking down the $650 price of the iPhone | Digital Trends
    Yes, pictures speak louder than words. And I've posted the pictures I've taken. Have a look
    01-30-2015 06:46 PM
  20. jamielov's Avatar
    The fact of the matter is, you are getting worse quality pictures than the vast majority of people here. Then, you get defensive when people say, "I'm not having that issue." Yet, you continue to B&M about an issue that isn't going to get corrected with B&M on an unofficial forum.

    That said, if you take marketing speak as gospel, I feel bad for you AND any company you happen to buy a product from. Lord help you all.
    No, I'm not defensive against people who say..."I'm not having that issue". I'm defensive over the snide dismissive.... "Oh this issue you have a problem with isn't worked out...go buy a new phone". Its silly. Updates can and sometimes do fix things. And I don't remember if it was this forum or another turbo forum where someone posted the hope they had for the shutter lag as another problematic camera was greatly improved in shutter speed after an update. So the long and short of it is its past 14 days, I don't want to return my phone, and am still hoping a fix can improve this.

    Lord help you all....a little dramatic are ya?
    01-30-2015 06:50 PM
  21. vzwuser76's Avatar
    Yes, pictures speak louder than words. And I've posted the pictures I've taken. Have a look
    You do realize he was defending you, right?
    jesta192 likes this.
    01-30-2015 07:10 PM
  22. KPMcClave's Avatar
    Thank you. Exactly! There is really NO reason to expect an upgraded specs phone from the same company would be worse than the prior model. And the MAXX was the easiest shooting phone/camera I've ever used with some truly amazing shots. Award winning....no....but the examples I've posted vs the Turbo speak for themselves. And the maxx was simply point and shoot. In this and the other thread I've heard some hilarious excuses about why my photos weren't good (lighting, exposure, shaking hand, someone's head in the way, temperature outside, rotation of the earth, etc) and it really shouldn't be this much work coupled with hoping and praying to get a good shot. I really think either the software is really messed up as a whole, or a simple exposure fix/patch can make this a good camera. But up to this point I havent seen one example of a difficult shot that came out good yet. Yes, I've seen your majestic mountain ranges, plastic android figurines, and parked cars photographed very nicely. But refer to my recent concert pics to get a "challenging" shot and its outcome.
    Exactly, and it's not like your concert was auto racing. As movement goes, that's pretty tame. I mean, it's even an *acoustic* guitar!

    There are so many factors that come in to play in people's oipinions on the Turbo camera. If you dig landscapes and flowers, then you'll probably like it a lot. If you like anything that is breathing, or in the shade of a tree, then not so much. If you just upgraded from a BlackBerry 9900, yeah, this camewra will look like the holy grail. If you don't care at all about the camera on your phone, then sure, you don't care as much as others do.

    It would just be nice if people were more understanding of experiences that don't mirror their own. Because the camera is absolutely an issue. It absolutely does not function as well as it should. If you can avoid that issue, good for you.
    jamielov likes this.
    01-30-2015 07:33 PM
  23. KPMcClave's Avatar
    Why waste so much time? Because I guess i like the phone and it's other attributes? Also because I'm hoping a fix eventually comes along for the camera? Is that allowed? Its an imaginary problem tho, right, even tho after all these months, two more current threads have popped up with people unhappy with the camera? You say you remember arguing with me about the camera X months ago.. OK...but has moto or Verizon released any suitable updates or addressed this issue yet? Again....I'm hoping. Because I do love the droid line of phones

    Why waste so much time defending the camera to people who simply want a fix? What's your personal connection to moto/Verizon? You don't like the "complaining"? Skip the thread. People are allowed to be unhappy with what they purchase
    Until proven otherwise, I agree that a software fix very well may fix the camera issues. The Maxx got a camera upgrade and it did noticeably improve the pics I took. Even before that the Maxx took better pics than the Turbo does, unless the circumstances are virtually perfect.
    01-30-2015 07:38 PM
  24. KPMcClave's Avatar
    By my count there is a half dozen people that have complained about it. Several more that take an attitude that "it's a cell phone camera, what do you expect".

    It's not just the Moto Turbo camera that people are complaining about.

    Attachment 161287


    Attachment 161288


    Attachment 161289
    I'll point out again, I'm comparing the camera to another cell phone camera. One that is its immediate precdecssor from Motorola in the Droid Maxx. My expectation is reasonable that this camera should at the very least be better than that one.
    jamielov likes this.
    01-30-2015 07:41 PM
  25. KPMcClave's Avatar
    There's only about 6 people on this site that have expressed "total camera suckage". I would guess there are a couple people on the other Turbo forums as well. People don't go on forums and continually post about how great something is, they typically go there to get solutions to problems or complain.
    Well, I talk about it when it comes up but I'm not going around starting threads about it. The reason being that it's not "total suckage." It's certainly that in certain situations. Situations in which I've taken better shots with older phones. For those of us who take proportionally more of that type shot, it's going to be a bigger issue. However, it takes excellent pictures in closer to ideal circumstances with bright light and little movement.

    The bigger reason I'm more subdued about the issue overall is that I expect a software bump will fix it. So, I'm impatiently biding my time.
    01-30-2015 07:52 PM
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