1. tdelfie03's Avatar
    I was just playing around with my phone this morning and happened upon the system update screen. It is showing I have an update but when I try to continue it says my system is up to date. Anyone else experience this or know how to fix it? Any help is much appreciated.

    Posted via the Android Central App
    Attached Thumbnails anyone ever see this?-18186.jpg  
    03-08-2015 11:58 AM
  2. Rukbat's Avatar
    According to the Motorola site, the latest version for the Turbo is 21.44.8, so I guess they made 2 errors - they didn't update the site and they didn't stop the notification after you got 12. https://motorola-global-portal.custh...p/30,6720,9277

    There's no date on the page, but if you go to https://motorola-global-portal.custh...277//#/service you can open a live chat (tomorrow, probably, but you can try now) and ask them directly.
    03-08-2015 01:07 PM
  3. tdelfie03's Avatar
    Thank you. I will try that tomorrow
    03-08-2015 01:10 PM
  4. doogald's Avatar
    Moto just added release notes for 21.44.12 to the site.

    https://motorola-global-portal.custh...Y2l5WSpXZm0%3D
    jesta192 likes this.
    03-08-2015 04:18 PM
  5. tdelfie03's Avatar
    I contacted Motorola and was told to bring the phone to Verizon and if they can't fix it they will replace it.

    Posted via the Android Central App
    03-09-2015 08:51 PM
  6. tdelfie03's Avatar
    I did try a partition wipe, reset and reboot. Nothing seemed to work

    Posted via the Android Central App
    03-09-2015 08:52 PM
  7. irishlak's Avatar
    What does it exactly say, my screen shows the date of the last update and says update successful and the update number

    Posted via the Android Central App
    03-09-2015 09:46 PM
  8. irishlak's Avatar
    I can't read the screen shot and my wife is on the PC

    Posted via the Android Central App
    03-09-2015 09:49 PM
  9. irishlak's Avatar
    I have this on my screenanyone ever see this?-4766.jpg

    Posted via the Android Central App
    03-09-2015 09:55 PM
  10. tdelfie03's Avatar
    This is my screen shot it says update deferred.
    Attached Thumbnails anyone ever see this?-uploadfromtaptalk1425983557355.jpg  
    03-10-2015 06:33 AM
  11. doogald's Avatar
    The Droid Maxx had this same error last year for a while. It's just a minor bug. You're not missing an update if you have 21.44.12. It's definitely not worth exchanging the phone for.
    KPMcClave likes this.
    03-10-2015 07:06 AM
  12. tdelfie03's Avatar
    So it won't affect the next update we get?
    03-10-2015 07:07 AM
  13. doogald's Avatar
    It didn't on the Droid Maxx when the same thing happened.
    KPMcClave likes this.
    03-10-2015 07:47 AM
  14. KPMcClave's Avatar
    Worse case is the next update won't push properly and you can get the replacement then. Unless there is some time restriction for being able to swap the phone. Most likely you'll just update and be fine.
    03-10-2015 09:51 AM
  15. Murph5150's Avatar
    Moto just added release notes for 21.44.12 to the site.

    https://motorola-global-portal.custh...Y2l5WSpXZm0%3D
    I've been on .12 for over a month. Strange how these updates roll out.

    Posted via the Android Central App
    03-11-2015 03:06 PM
  16. doogald's Avatar
    For whatever reason, Verizon puts out basic changelogs that basically don't say much on the day of rollout and Motorola puts out more detailed changelogs weeks after the update starts rolling out.
    03-11-2015 04:30 PM
  17. rxgadget's Avatar
    My phone shows I have 12 but when I try to check updates or states there is one waiting. Click on it and says phone now updated. No build change that shows it!?

    Sent using my Verizon Turbo charged 64GB Ballistic Nylon phone unfortunately with a case on back
    03-11-2015 11:40 PM

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