05-27-2015 08:56 PM
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  1. jemcmichael's Avatar
    jemcmichael
    So I'm sitting here on the back porch enjoying the rainstorm on my Turbo and I hear a popping noise. First thought is a raindrop hit the screen, but I'm under cover. Then I realize that I have a cracked running diagonally across the screen. Didn't drop it, just popped up. Anyone experience this? I know I have a free screen replacement, but I don't want to burn through that when I didn't even drop my phone!

    Sent from my XT1254 using Tapatalk
    05-27-2015 08:13 PM
  2. teeitupmo#WN's Avatar
    teeitupmo#WN
    That's a warranty issue. Take it back to Verizon, they will initiate the warranty replacement.


    Sent from my iPhone using Tapatalk
    05-27-2015 08:56 PM
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