Just started today. At home I use the NE.When I'm out and about, I turn on AC with no problems. Well, today was a problem. Could not make or receive any phone calls with AC on. Seems the phone was not acknowledging the AC. As when I tried to make a call it would beep and disconnect. I know I wasn't receiving as my friend text me and asked why I don't answer phone. So, I get home hook back up to NE and all is fine. 4G LTE @ -92 1X @ -54 (dBm). So I unplug NE and try the AC again. Nope, I get 2 things. 1. it beeps and disconnects 2. or it goes to 1X, which is bad with NE, and disconnects. Told Verizon I need this phone when I'm out (disabled, copd) for emergencies. All the rep could do is trouble ticket. Any ideas? Without NE 1X is -120 dBm and 4G is @ -92 to -96.