1. Raleigh Voight's Avatar
    I can't hear video anymore, but I know the speaker still works. I've already done a FDR, and checked all the volume settings..... Now I need anyone's help.

    Posted via the Android Central App
    07-02-2015 09:11 AM
  2. bweave17's Avatar
    Raleigh Voight - not sure if it will help but I have had issues with my Turbo and the sound not working - years ago another phone had the same problem and the fix was to download Audio Manager app and set volume there one time. All problems stopped - same thing worked on my Turbo.

    No idea why but it seemed to work for me
    07-02-2015 09:50 AM
  3. Raleigh Voight's Avatar
    Thank both of you for your response. I've tried several videos, streaming and ones I had and nothing.

    I'm try that app now.

    Posted via the Android Central App
    07-02-2015 09:53 AM
  4. AMTrombley0924's Avatar
    I can't hear video anymore, but I know the speaker still works. I've already done a FDR, and checked all the volume settings..... Now I need anyone's help.

    Posted via the Android Central App
    Have you tried changing the volume from Settings>Sound & Notification?
    07-02-2015 09:54 AM
  5. Raleigh Voight's Avatar
    Roger that, tried everything. The audio manager was a no go. Grrr

    Posted via the Android Central App
    07-02-2015 09:58 AM
  6. AMTrombley0924's Avatar
    So it's a problem specifically with videos? Do other "media" like music play? Is it app-specific? Have you tried different video-playing apps?
    07-02-2015 10:01 AM
  7. Raleigh Voight's Avatar
    Plays through head phones, no mp3 or steaming music works either

    Posted via the Android Central App
    07-02-2015 10:03 AM
  8. AMTrombley0924's Avatar
    Plays through head phones, no mp3 or steaming music works either

    Posted via the Android Central App
    What did you do yo verify your speaker works? Aka, how do we know it's not a speaker issue?
    07-02-2015 10:05 AM
  9. Raleigh Voight's Avatar
    Different notifications, I can hear. When it first booted up, I can hear the droid song in the initial boot. Very weird. Next stop is Verizon

    Posted via the Android Central App
    07-02-2015 10:07 AM
  10. AMTrombley0924's Avatar
    So we know that "Media volume" is up, but no matter what video or mp3 plays, it won't play via the speaker...We know the speaker is fine because we get notifications and system sounds from it...and you've tried a factory reset...

    Yup, at that point I'd be on my way to VZW too. Sorry we couldn't help, bro...
    07-02-2015 10:10 AM
  11. Raleigh Voight's Avatar
    Hooah, thank you for your time

    Posted via the Android Central App
    07-02-2015 12:45 PM
  12. Ry's Avatar
    So we know that "Media volume" is up, but no matter what video or mp3 plays, it won't play via the speaker...We know the speaker is fine because we get notifications and system sounds from it...and you've tried a factory reset...

    Yup, at that point I'd be on my way to VZW too. Sorry we couldn't help, bro...
    Hooah, thank you for your time

    Posted via the Android Central App
    Yep. I'd take it in.
    07-02-2015 03:10 PM
  13. carhopper's Avatar
    I have the same problem after the update.
    07-04-2015 04:47 PM
  14. scootchu's Avatar
    All of my audio, notifications and ringtones are waaaaaaay lower. Got off the phone with Motorola Level II support. Wiped Cache, but problem is still there. Was fine before "upgrade". Now I can't hear my ringer if my phone isn't a foot from my ear.
    07-08-2015 05:10 PM

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