1. Tim Bell1's Avatar
    I did a factory reset on my Droid Turbo and as I was putting everything back noticed my contacts are gone. I thought I backed everything up. So is there anyway to recover. Verizon cloud didn't have the contacts

    Posted via the Android Central App
    07-11-2015 08:25 AM
  2. Crashdamage's Avatar
    If you saved them to your Google account - as you should - this will restore them to any point they were at in the last 30 days:

    HTTPS://support.Google.com/mail/answer/1069522?hi=en


    Android since v1.0. Linux since 2001.
    Tim Bell1 likes this.
    07-11-2015 08:56 AM
  3. Tim Bell1's Avatar
    Did not work

    Posted via the Android Central App
    07-13-2015 06:37 PM
  4. Crashdamage's Avatar
    Do you mean it just didn't work or do you mean it didn't work because you did not save your contacts to your Google account?

    Android since v1.0. Linux user since 2001.
    07-13-2015 07:19 PM
  5. Tim Bell1's Avatar
    Google did not save my contacts. Verizon cloud also empty

    Posted via the Android Central App
    07-14-2015 02:10 PM
  6. cdmjlt369's Avatar
    This just happened to me also. Only had them backed up by Verizon cloud. Contacts would not restore and they were gone from the cloud.
    07-14-2015 02:46 PM
  7. Crashdamage's Avatar
    Google did not save my contacts.
    You mean you did not save your contacts to Google. Sorry, but if you have no other backups, I'm afraid the contacts are gone.

    From now on save them to Google. You'll have automatic backups and restoring or transferring them will be a snap.

    Android since v1.0. Linux user since 2001.
    maxman1 likes this.
    07-14-2015 02:50 PM
  8. Tim Bell1's Avatar
    How do I save them to Google

    Posted via the Android Central App
    07-14-2015 04:39 PM
  9. Crashdamage's Avatar
    The exact method varies a little by the device and I don't have a Motorola Turbo. On my Nexus devices, when you start a new contract, check at the top and make sure it says 'Google contact' and the name of the account you want to save it to. Your phone might be a little different. The user manual will tell you exactly how.

    Android since v1.0. Linux since 2001.
    07-14-2015 05:14 PM

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