1. bweave17's Avatar
    My Turbo has an Exchange account which has forced PIN security - recently I did a FDR using the 'powered off' method without removing the pin lock and now, when I start the Turbo I am in an endless cycle of it telling me that my phone was reset and that I need to use the gmail account associated with that phone to log back in. The problem that I am having is that using the gmail account with that phone is not work.

    Around the time of the FDR I also reset my Google password because of some funky emails that I have been getting.

    Any ideas? Thanks in advance!
    08-03-2015 11:15 AM
  2. Golfdriver97's Avatar
    Are you able to log in to your gmail account on a desktop?
    08-03-2015 11:44 AM
  3. bweave17's Avatar
    YES
    08-03-2015 11:54 AM
  4. Golfdriver97's Avatar
    Have you tried using Android device manager?

    From my G4
    Android Central Ambassador Team Leader
    08-03-2015 01:03 PM
  5. doogald's Avatar
    Bad news: http://www.androidpolice.com/2015/07...urity-lockout/

    I'm betting that this is your problem.
    08-03-2015 06:36 PM
  6. bweave17's Avatar
    Thanks all for the help - it was the 72 hour security lockout.........back in the game now though with an important lesson learned!!
    doogald likes this.
    08-05-2015 10:31 AM

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