Motorola should know at least as much, if not more, about its own phones than experts here. I never did like Android Device Manager, as it can lock your phone if lost, but cannot unlock without a total factory reset. You may very well wind up doing a total factory reset, or maybe even reflash the phone entirely with RSDlite and fxz for Turbo Lollipop. I learned my lesson the hard way, too, and often backup my unreplaceable files, at least as a result. I have my doubts on a solution through ADM. I can't say for sure, so maybe there is a way.
09-09-2015 10:40 AM